Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Monica Ramos

7934 Krypton Dr.Corpus Christi,TX

Summary

I’m a highly self motivated individual, I’m a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I'm willing to learn new skills and I'm a fast learner. I have been a stay at home mom for many years and have applied these tasks and experiences in my day to day life.

Overview

15
15
years of professional experience

Work History

Leasing Consultant

Marbella Apartment Homes
Corpus Christi
03.2020 - 08.2020
  • Processed transfer requests from existing tenants who wished to move within the same building or complex.
  • Responded to tenant requests for maintenance services in a timely manner.
  • Assisted with the preparation of monthly reports including occupancy rates, delinquency percentages and market surveys.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Followed company security procedures for handling large sums of money.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Accepted cash and credit card payments, issued receipts and provided change.

3rd Key Holder

Dollar General
Rockport , TX
06.2005 - 06.2006
  • Prepared detailed reports regarding sales performance, operational issues, customer feedback.
  • Assisted management with developing marketing campaigns aimed at increasing revenue growth.
  • Ensured all safety and security protocols were followed in the store.
  • Provided customer service support to team members when needed.
  • Monitored cash register transactions to ensure accuracy of payments received from customers.
  • Performed daily opening and closing procedures of the store.
  • Trained new employees on company policies, procedures, and processes.
  • Resolved customer complaints in a professional manner while adhering to company policies.
  • Displayed leadership qualities by motivating staff members to achieve their goals and objectives.
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Collaborated with management to determine key tasks and delegate to staff members.

Education

Pharmacy Technician - Pharmacy/Medication

Southern Careers Institute Inc
Corpus Christi, TX
10-2004

High School Diploma -

Rockport High School
Rockport, TX
06-2003

Skills

  • Customer Service
  • Sales Techniques
  • Leasing Terms and Specifications
  • Basic Mathematics
  • Highly organized
  • Maintaining files
  • Case Files Organization
  • Managing files and records
  • Task Prioritization
  • Greeted individuals entering building determining nature of visit to direct to desired location
  • Utilized office equipment such as office computer, fax machine, and scanner to perform a variety of administrative tasks
  • Utilized office automation systems such as Microsoft office,excel,word,outlook,and Adobe
  • Interpreted policies to ensure proper understanding of regulations

Accomplishments

-**Organization Skills**: Managing household logistics, from coordinating multiple schedules to planning and executing events has strengthened my ability to keep operations running smoothly.

-**Time Management**: Balancing various responsibilities, including overseeing my children's education and extracurricular activities, has made me adept at managing my time efficiently in ensuring that deadlines are met.

-**Communications Skills**: Acting as the primary point of contact for my family, I have become skilled in communicating clearly and effectively, both verbally and in writing.

-**Problem Solving**: Addressing and resolving unexpected issues in a dynamic home environment has prepared me to handle challenges with composure and resourcefulness.

In addition to my domestic experience, I have a solid foundation in administrative tasks from my previous professional experience before becoming a stay at home mom. I'm a proficient in Microsoft Office Suite, including, Word Excel and Outlook and have experience handling confidential information with discretion.

I'm excited about the opportunity to bring my organizational prowess, strong work ethic, and positive attitude to your department. I am confident that my unique background and skills will make a valuable contribution to your team.

Thank you for considering my application. Look forward to the possibility of discussing how I can contribute to the continued success of your department. Feel free to contact me.

Timeline

Leasing Consultant

Marbella Apartment Homes
03.2020 - 08.2020

3rd Key Holder

Dollar General
06.2005 - 06.2006

Pharmacy Technician - Pharmacy/Medication

Southern Careers Institute Inc

High School Diploma -

Rockport High School
Monica Ramos