Monica Reid-Brady

Under general supervision of the Director of Community Health Services, the Executive Administrative Assistant will provide comprehensive executive management support for the Division by providing clerical support, receiving clients/patients and visitors, arranging travel and correspondence, and scheduling meetings. Act as the point of contact for the Division, between the executives and internal/external customers. Upholds the principles of WIHCC’s Vision, Mission, and Value Statements. Maintains confidentiality of all privileged information at all times.

Essential Duties & Responsibilities:

• Maintains regular attendance and punctuality.
• Types and prepares various correspondence, reports, manuals, tables, and meeting minutes for Division of Community Health Services meetings as well as any additional WIHCC teams or committees.
• Receives all incoming correspondence and reviews, coordinates and prepares outgoing correspondence and reports ensuring accuracy and timeliness.
• Provides administrative support to departments within the Division such as Department of Public Health, the Navajo Traditional Practitioner Program, and the Hozhoogo Iina Programs, etc.
• Screens calls and visitors for the leadership under the Division and refers to appropriate staff as needed by applying professional telephone etiquette.
• Manages functions related to the supervisor’s schedule, travel arrangements accurately by preparing appropriate travel arrangements for leadership and assists staff members for travel and training issues related to official business.
• Prepares documents for reimbursement of travel expenses.
• Reviews and prepares authorization for payment of invoices and timely follow through to appropriate departments, such as Finance and CEO as needed.
• Competently navigates and utilizes financial system of institution for monitoring of the Department’s budget and enters purchase orders accurately.
• Coordinates meetings including room reservations, participant notifications and confirmations.
• Schedules appointments and makes arrangements for conferences without prior clearance, assembles background materials for supervisor and prepares reports of the proceedings.
• Maintains files, including database management and filing.
• Establishes and maintains an effective filing and retrieval system.
• Compiles, organizes and tracks program data which may include statistical information in support of the organization’s program operations.
• Enters information into a variety of automated tracking systems and maintains program specific data to track items such as projects milestones, progress reports, funding and expenditure data.
• Serves as the point of contact for updating and educating administrative assistant team members under the Division of Community Health Services on scheduling virtual and in person appointments, coordinates meeting, and scheduled conferences.
• Provides guidance to the administrative assistants under the Community Division in providing customer service encounters in routing patients to the appropriate staff, clearing queries, preparing clinic lists, and managing appointments consistently and efficiently.
• Guides, assists, and ensures the administrative assistants under the Division of Community Health Services in timely completion and sharing of monthly schedules and program calendars; Timely completion and tracking of work orders and contracts.
• Provides guidance to the Administrative Assistants under the Division of Community Health Services in maintaining and operating office machines, equipment, and computers. Performs or coordinates general maintenance and repair.
• Maintains all professional nursing licenses for the Division of Community Health Services, CEUs, and/or certifications in accordance to State Board of Nursing requirements and AAAHC standards.
• Assists in verification of licensures of all professional nursing staff.
• Provides direct assistance to Health & Fitness program by providing various exercise classes.
• Requires completion of tasks or duties assigned by a supervisor.
• Upholds all principles of confidentiality and patient care to the fullest extent.
• Adheres to all professional and ethical behavior standards of the healthcare industry.
• Adheres to WIHCCs Personnel Policies and Procedures, departmental policies, rules, and regulations.
• Interacts in an honest, trustworthy and dependable manner with patients, employees, visitors, and vendors.
• Possesses cultural awareness and sensitivity.
• Maintains compliance with all Human Resources requirements.
• Performs other duties as assigned.

• Maintain employee data, payroll changes, earnings and deductions.
• Review and verify labor time cards in timekeeping system.
• Communicate with department Directors, Managers, Supervisors to address time card exceptions, errors and discrepancies.
• Calculates and processes employee deductions, taxes, benefits, child support and garnishments.
• Issue timely and accurate paycheck, direct deposits and other disbursements.
• Assist in the preparation of check payment requests for wage garnishments and other miscellaneous deductions.
• Maintain and preserve adequate records of all data and transactions, file backup documentation of payroll records.
• Create reports as needed.
• Respond to requests from employees regarding payroll questions or concerns.
• Maintain confidentiality of all privileged information.
• Support a professional and technical environment by conducting research, attending seminars, educational workshops, classes and conferences and reviewing professional and regulatory publications as directed.
• Contribute to team effort and accomplish related results as required.
• Completed UKG Pro Upgrade within corporation.
• Transitioned all vital employee and payroll data.
• Assisted with building, testing and going live with software upgrade.

• Onboard new employees in time reporting and payroll systems.
• Complete I-9 Forms and E-Verify.
• Import New Hires and maintain employees in Kronos UKG Payroll Software.
• Process employee rehires, transfers, terminations, job changes and pay changes.
• Review, investigate and correct errors and inconsistencies in payroll timecards, documents and reports.
• Manage payroll, time and attendance systems.
• Prepare biweekly payroll reports using Kronos UKG and PeopleSoft.
• Respond to employee inquiries regarding payroll and timekeeping.
• Prepare reports by compiling summaries of hours, leave, deductions and enrollment eligibility.
• Complete payroll transfers for department budget financials. Organize and maintain employee files for University Student Workers.

• Served as onsite support staff for livestock feed vendor.
• Assisted with on call hay sales, manually transported hay bales and operated hay squeeze to transport hay bales.
• Responsible for receiving cash payments, issuing receipts to customers.
• Prepared daily cash bags for Hay Sellers to setup and sell hay at various remote locations on the Navajo Nation.
• Coordinated with Hay Farmers and Hay Delivery truck drivers to issue cash or check payments.
• Setup and updated truck drivers GPS tracking devices in semi-trucks, on cellular phone apps and headquarter office computer.
• Maintained truck driver profiles to comply with ADOT requirements.
• Reserved hotel accommodations for truck drivers.

• Maintained general contractor headquarter office for multi-trade construction company.
• Served as headquarter support staff to various job sites throughout the Navajo Nation in Arizona & New Mexico.
• Managed daily operations of construction office, walk in customers, telephone calls, incoming/outgoing emails, incoming/outgoing post office mailings, bank deposits, material & equipment deliveries.
• Received weekly timesheets, processed weekly employee payroll using QuickBooks Pro.
• Processed certified payroll and manpower reports using Sunburst Software Systems and Excel to meet with prevailing wages & the federal Davis-Bacon Act.
• Completed bid packages with blueprints, bid documents, specifications & proposals.
• Completed bank deposits and joint check agreements.
• Purchased and delivered bulk amounts of construction supplies, material and equipment.
• Designed and ordered marketing promotional items.
• Distributed promotional items to sponsored schools, community and rodeo organizations.

• Local Tribal Economic Development Senior Office Specialist.
• Managed all daily administrative duties for the local tribal office with a Program Manager and two Economic Development Specialists.
• Maintained all office records of tribal business site leases, small business loans and business workshops.
• Coordinated regional operations with main Economic Development program operating under the Navajo Nation Executive Branch of government.
• Assisted Program Manager with budget transactions using the PeopleSoft accounting software.
• Completed purchases, travel arrangements, travel reports, time cards for staff.
• Assisted Small Business Development Department with setting up a new Real Estate Department office.
• Assisted with Small Business Development Department interview panel for assessing new applicants for vacant position.
• Collected price quotes for purchase requisitions for new office furniture, equipment and supplies.