Summary
Overview
Work History
Education
Skills
Timeline
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MONICA REPLOGLE

Summary

Dedicated and hardworking self-starter with a diverse skill set in business, hospitality, and healthcare sectors. Recognized for compassion and confidence in effectively meeting and exceeding the needs of clients and colleagues. Ability to adapt quickly to new challenges while maintaining a strong focus on delivering exceptional results. Committed to fostering positive relationships and enhancing team dynamics in any professional environment.

Overview

21
21
years of professional experience

Work History

AR SPECIALIST

NSN REVENUE RESOURCES
11.2023 - Current
  • AR Management, analyzing open accounts, aiming to resolve in the first touch in a timely manner. Prioritizing high balance accounts. Recommending adjustment when appropriate.
  • Denial management, identifying root cause to determine resolution through coding, billing reviews or appeals.
  • Manage daily work flow, including correspondence, refund request reviews and appeals in order to ensure timely cash flow.
  • Working with the ASC Business Office Manager and staff as a point of contact to ensure accurate information is conveyed in a timely manner between the center and CBO.
  • Assist Management with training for new hires.
  • Assist Management with End of Month reporting for assigned center.

BUSINESS OFFICE LEAD/ ACCOUNTS PAYABLE

REAGAN STREET SURGERY CENTER (USPI)
01.2020 - Current
  • I handled daily oversight of the business office as the lead, including training and coverage when needed for all positions. Oversight of Accounts Payable, including invoice entry, statement reconciliation, month end reports, and weekly payment runs. Coordinating cost analysis for all high cost cases while reviewing insurance contracts. I worked closely with the materials manager and administration to determine the financial viability for the center.

BILLER/ COLLECTOR

SANTA BARBARA SURGERY CENTER (USPI)
01.2016 - 01.2020
  • In this position I oversaw all billing and collections for the facility, patients and physicians. I worked closely with the business office manager, medical records and the materials manager to ensure pricing and claims were accurate. I prepared daily payments and assisted with balancing for month end closing.

DIETARY AIDE

DIGNITY HEALTH
01.2013 - 01.2015
  • My role was to facilitate a positive relationship between patients and the medical staff. Assuring that I met the patients wants with prescribed therapeutic dietary needs. Demonstrating the required patience and poise with all assigned cases.

BUSINESS PROPRIETOR

TWIN OAKS RESTAURANT
01.2005 - 01.2012
  • As a proprietor of this full service bar and restaurant I oversaw daily operations, including meeting with venders and supporting wait and kitchen staff. Managing nine to fifteen employees, scheduling, payroll preparation and all HR. I also handled menu development, food safety, all orders and inventory.

Education

General Education - Strong Emphasis on Dance

Allan Hancock College
Santa Maria, CA

High School Diploma -

Santa Yezd Valley High School
Santa Ynez, CA

Skills

  • Critical Thinking
  • Flexible problem-solving
  • Dispute resolution
  • AR aging reports
  • Contract review
  • Time management
  • Attention to detail
  • Identifying trends

Timeline

AR SPECIALIST

NSN REVENUE RESOURCES
11.2023 - Current

BUSINESS OFFICE LEAD/ ACCOUNTS PAYABLE

REAGAN STREET SURGERY CENTER (USPI)
01.2020 - Current

BILLER/ COLLECTOR

SANTA BARBARA SURGERY CENTER (USPI)
01.2016 - 01.2020

DIETARY AIDE

DIGNITY HEALTH
01.2013 - 01.2015

BUSINESS PROPRIETOR

TWIN OAKS RESTAURANT
01.2005 - 01.2012

General Education - Strong Emphasis on Dance

Allan Hancock College

High School Diploma -

Santa Yezd Valley High School

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MONICA REPLOGLE