Monica Richey
Lakeland,FL
Summary
I am a Seasoned Regional Manager well-versed in the dental field, team and business leadership. Knowledgeable of business operations in the dental industry. Offering 18 years of experience and dedication to growth.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Regional Manager
Dental Care Alliance
03.2006 - Current
- Responsible for 18 locations, all aspects of the business, includes counseling, hiring, terminations, staff and management team, payroll, P&L margins, overseeing projects, repairs and maintenance and daily coaching of managers and staff.
Target - Lakeland, FL
01.2004 - 01.2005
- Ran the customer service area, included any exchanges and returns.
Education
High school -
West area adult school
01.2004
Skills
- Overseeing/managing 18 locations, 20 managers, responsible for a team of 200 employees
- Problem solving each location's monthly areas of improvements needed
- Monthly P & L review and action planning with teams to meet budgets and ebitda goals
- Software experience: Denticon, Patterson eagle soft, dentrix, Microsoft, Powerpoint, Microsoft word, Excel
- Staff Management
- Strategic Planning
- Staff Training and Development
- Operations
- Goals and performance
- Asset Control
- Performance Management
- Project Management
- New Business Development
- Business development and planning
- Personnel Management
- Vendor Management
- Cost Reduction
- Sales and marketing strategies
- Leadership Development
- Policies and Procedures
- Goal Setting and Performance Metrics
- Staff Recruiting
- Training and coaching
- Budget Management
- Productivity Improvements
- Operations Oversight
- Action Plans
- Budget Preparation
- Information Analysis
- Compliance Monitoring
- Teamwork and Collaboration
Accomplishments
Grew region from $1.3 Million monthly margin to a $3.7M within 9 years and continuing to grow.
Certification
- Certified Dental Assistant, 03/01/2005, Present
- Radiology license, 03/01/2005, Present
- CPR
Timeline
Regional Manager
Dental Care Alliance
03.2006 - Current
Target - Lakeland, FL
01.2004 - 01.2005
High school -
West area adult school