Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Monica Risco

Newington,CT

Summary

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Overview

17
17
years of professional experience

Work History

Sales Consultant

Acura of Avon
CANTON, CT
11.2022 - Current
  • Developed and maintained relationships with clients to increase sales revenue.
  • Analyzed customer needs and preferences to recommend appropriate products.
  • Provided detailed product information to customers, including features, prices, and availability.
  • Resolved customer complaints and inquiries promptly.
  • Performed cold calls to prospective customers to introduce company offerings.
  • Ensured customer satisfaction by providing follow-up support after purchases.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Office and Sales Associate

Bob's Discount Furniture
Manchester, CT
03.2007 - 09.2022
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Reviewed files, recordings, and other documents to obtain information on how to respond to requests.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Retained product, service, and company policy knowledge to serve as a resource for both coworkers and customers.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Increased purchase amounts by cross-selling with similar products.
  • Answered incoming telephone calls to provide store, product, and service information.
  • Assessed customer needs to provide assistance and information on product features.
  • Developed trusting relationships with customers by making personal connections.
  • Used technology resources to assist customers in locating and selecting items.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Adhered to company initiatives and achieved established goals.

Education

Some College (No Degree) - Foreign Language Teacher Education

Trujillo University
Peru, Trujillo

Skills

  • Friendly and Outgoing
  • Teamwork and Collaboration
  • Listening Skills
  • Problem-Solving
  • Excellent Communication Skills
  • Customer- and Service-Oriented
  • Cash Register Operation
  • Energetic Self-Starter
  • Sales Expertise
  • Product Recommendations

Languages

Spanish
Native/ Bilingual
Portuguese
Limited

Accomplishments

  • Top Connecticut State sales associate 2020
  • Always top 3 sales associate in the store

Timeline

Sales Consultant

Acura of Avon
11.2022 - Current

Office and Sales Associate

Bob's Discount Furniture
03.2007 - 09.2022

Some College (No Degree) - Foreign Language Teacher Education

Trujillo University

Similar Profiles

CREATE PROFILE
Monica Risco