Monica Rivera
Barstow,CA
Summary
Dependable Fry Cook with hands-on experience working fast food establishments. Consistently accurate and thorough at measuring ingredients, cleaning and stocking workstations, following portion control standards and checking prepared dishes against quality and quantity requirements.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Fry Cook & Cashier
Raising Canes Chicken Fingers
2021.04 - Current
- Improved customer satisfaction by maintaining a clean and efficient fry station.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Streamlined kitchen operations with effective time management and multitasking skills.
- Reduced food waste, closely monitoring product usage and inventory levels.
- Contributed to a positive team environment, collaborating with fellow crewmembers.
- Increased order accuracy by effectively communicating.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
Manager of Operations
Fat Burger
2018.01 - 2021.10
- Streamlined operational processes by implementing efficient workflow management strategies.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Managed cross-functional teams for successful project completion and timely delivery.
- Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
- Enhanced team productivity by providing effective training programs and performance management systems.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Cashier
99 Cents Only
2000.01 - 2003.03
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Education
GED -
Barstow High School
Barstow, CA09.2005
Skills
- Portioning
- Order Preparation
- Waste Prevention
- Kitchen Equipment Operation
- Food rotation
- Station Setup
- Quality Assurance
- Kitchen Sanitation
- Quality Control
Certification
- Food Handler's Card
Timeline
Fry Cook & Cashier
Raising Canes Chicken Fingers
2021.04 - Current
Manager of Operations
Fat Burger
2018.01 - 2021.10
Cashier
99 Cents Only
2000.01 - 2003.03
GED -
Barstow High School
- Food Handler's Card
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