Monica Rodriguez

Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.

• Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
• Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
• Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
• Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
• Managed 10 -20 employee performance reviews providing constructive feedback leading to higher team morale and improved performance.
• Developed strong relationships with customers through attentive service and prompt resolution of any concerns or complaints.
• Assisted in recruiting, hiring and training of 20 - 30 team members.

• Ensured compliance with federal, state, and local regulations regarding food safety and sanitation practices.
• Established strong rapport with customers (50 - 100 daily) by delivering exceptional service consistently over time.
• Maintained clean and organized work spaces, promoting efficiency within the deli team operations.
• Increased supplier efficiency by negotiating contracts and maintaining strong relationships with vendors.
• Streamlined purchasing processes by implementing efficient systems and procedures for order management.
• Analyzed sales and inventory data to determine purchasing needs and reorder points.