Monica Rodriguez
Santa Paula,CA
Summary
Seeking a position as an office assistant in a business or medical office support that is both challenging and rewarding.
Overview
24
24
years of professional experience
Work History
Community Health Worker
VCBH HCA Ambulatory Department
10.2022 - Current
- Conducted community outreach programs to enhance health awareness and education initiatives.
- Assessed individual and community health needs through surveys and interviews.
- Collaborated with healthcare providers to coordinate patient services and resources.
- Developed culturally relevant materials to improve community engagement in health programs.
Medical Office Assistance/Office Administrative Assistant
Ventura County Medical Center
03.2007 - 10.2022
- California Children Services and CHDP
- Manager: Rosa Rodriguez Alvarado
- Eastman Physical Therapy Department, Academic Family Medicine Center, Immunology, Hem/Oncology, Medicine Specialty West, Women’s Health Center, Cardiology, VCMC and Santa Paula Hospital Emergency Room Department.
- Manager’s: Dan Shapiro, Jeanna Miller, and Yolanda Huerta.
Medical Office Assistant /Administrative Assistant
Valley Medical Group
04.2006 - 03.2007
- Medical Records Clerk
- Phone operator
- Appointment scheduling and verification.
- Manager/ Medical Director Dr. Wickholm
Clinicas Del Camino Real
02.2004 - 03.2006
- Registering patients, verifying insurance, answering and directing phone calls, collecting co-payments.
- Discharging patient, scheduling follow up appointments, and depart paperwork.
- Billing
- Medical records and chart maintenance.
Farmers Insurance
03.2002 - 02.2004
- Insurance agent and office assistant.
Education
No Degree - Business
Ventura College
Santa Paula, CA09-2026
Skills
- Organized and detail oriented
- Schedule management
- Health education
- HIPAA guidelines
Summary of Current Duties
- Register patients, verify insurance and program participation, process and explain applications and forms for: CHDP, Family PACT, EWC, Hospital presumptive, Patient assistance program, and Self-Pay Discount Program, process corrections and billing charges for AFMC and Urgent care utilizing Revenue Cycle, entering orders in Cerner and referrals through E-Referral. Experience with CAIRS program. Request authorizations and IUR’s from insurance companies including Gold Coast HMO, Commercial HMO’s, Medicare, and VCHCP.
- 24 years of experience working in business and medical administration.
- Bilingual (English-Spanish).
- Customer service and office support skills.
- Revenue cycle, PM Office, Office 365, Outlook, Medi-tech, Cerner, E-referral, App bar., MS Word, Windows, and Excel.
- ICD 9 and ICD 10 Billing and Coding.
- Data entry (60 + WPM)
Languages
Spanish
Full Professional
Timeline
Community Health Worker
VCBH HCA Ambulatory Department
10.2022 - Current
Medical Office Assistance/Office Administrative Assistant
Ventura County Medical Center
03.2007 - 10.2022
Medical Office Assistant /Administrative Assistant
Valley Medical Group
04.2006 - 03.2007
Clinicas Del Camino Real
02.2004 - 03.2006
Farmers Insurance
03.2002 - 02.2004
No Degree - Business
Ventura College
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