Monica Rodriguez

Seeking a position as an office assistant in a business or medical office support that is both challenging and rewarding.

• Register patients, verify insurance and program participation, process and explain applications and forms for: CHDP, Family PACT, EWC, Hospital presumptive, Patient assistance program, and Self-Pay Discount Program, process corrections and billing charges for AFMC and Urgent care utilizing Revenue Cycle, entering orders in Cerner and referrals through E-Referral. Experience with CAIRS program. Request authorizations and IUR’s from insurance companies including Gold Coast HMO, Commercial HMO’s, Medicare, and VCHCP.
• 24 years of experience working in business and medical administration.
• Bilingual (English-Spanish).
• Customer service and office support skills.
• Revenue cycle, PM Office, Office 365, Outlook, Medi-tech, Cerner, E-referral, App bar., MS Word, Windows, and Excel.
• ICD 9 and ICD 10 Billing and Coding.
• Data entry (60 + WPM)