MONICA ROUSSIN
No Clarendon,VT
Summary
Results-oriented and self-motivated Human Resources Director with 3 years of experience in the field. Possessing a deep understanding of organizational processes, adept at utilizing human resources knowledge, customer skills, and computer proficiencies to contribute to the success of a progressive and stable organization. Skilled in handling payroll, posting job vacancies, and providing administrative support to human resource personnel. Proven track record of successfully partnering with other departments to achieve shared objectives.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director of Operations
VT Achievement Center, Inc.
01.2022 - Current
- Defined, implemented, and revised operational policies and guidelines.
- Monitored budget and utilized operational resources.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Oversaw day-to-day production activities in accordance with business objectives.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and on-boarding.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Health Care Associate
Planned Parenthood of Northern New England
11.2020 - 12.2021
- Administrative duties including assisting patients in financial screening, assess eligibility for state funded insurance plans and/or other programs, check patients in and out, triage phone calls on behalf of clinicians, scheduling appointments, records releases, and balancing cash drawer
- Provide clinical support including phlebotomy, injection administration, patient education, pregnancy testing and appropriate counseling.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
Finance Manager
NeighborWorks of Western Vermont
06.2019 - 04.2020
- Support Company Finance Director with budget and cost controls, financial analyses, accounts payables, accounts receivables, bank reconciliations, payroll, benefits, general ledger entries, and audit reviews.
Internal Auditor
State of Vermont
08.2015 - 06.2019
- Perform Sub-recipient desk audit reviews (Single Audit), and apprise Audit Chief of findings
- Assist with annual review of 5 community action programs, sub-recipient monitoring and overall fiscal operation, annual review of Americorps, Emergency Housing monitoring and site visits.
Grants & Contracts Administrator
DCF Business Office
12.2012 - 08.2015
- Review, record and track Contracts, Grants, Requisition for Proposals (RFP's) and Memos of Understanding in accordance with Bulletins 3.5 and 5.0 requirements
- Developed training materials to unify contract management processes and procedures.
Financial Analyst/Senior Accountant III
Rutland Regional Medical Center
05.2004 - 12.2012
- Financial Coordination of Rutland Regional Health Services & Vermont Orthopaedic Clinic: financial statements and variance analyses; inter-company transfers and journal entries; complete monthly rent invoicing and billing statements; account reconciliations; audit paperwork; budgets including assumptions, analyses and presentation; cash receipts for new Cardiology unit; physician Continuing Medical Education expenses; bench-marking coding charges for all physician related charges; and abandoned property reporting.
Education
Bachelor of Science in Business Administration - Magna Cum Laude - Accounting
Vermont State College
Castleton, VT06.1992
Skills
- Communication
- Organization
- Customer Service
- Adaptability
- Leadership
- Time Management
- Operations Oversight
- Workforce Planning
- Staff Management
- Payroll Administration
- Compensation/payroll
- Payroll and benefits administration
Affiliations
- SHRM
Certification
- Mental Health Training
Timeline
Director of Operations
VT Achievement Center, Inc.
01.2022 - Current
Health Care Associate
Planned Parenthood of Northern New England
11.2020 - 12.2021
Finance Manager
NeighborWorks of Western Vermont
06.2019 - 04.2020
Internal Auditor
State of Vermont
08.2015 - 06.2019
Grants & Contracts Administrator
DCF Business Office
12.2012 - 08.2015
Financial Analyst/Senior Accountant III
Rutland Regional Medical Center
05.2004 - 12.2012
- Mental Health Training
Bachelor of Science in Business Administration - Magna Cum Laude - Accounting
Vermont State College
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