Experienced healthcare professional, with twenty-five plus years, with a strong background in ophthalmology and patient care. Skilled in diagnostic testing, surgical assistance, and electronic medical records management. Known for team collaboration and adaptability. Dependable and flexible with focus on patient outcomes and clinical efficiency.
Overview
27
27
years of professional experience
Work History
Ophthalmic Medical Technician
Monterey County Eye Associates
06.1998 - Current
Conducted comprehensive eye examinations utilizing advanced diagnostic equipment all made by Zeizz.
Acquainted patients with office procedures which they will be exposed and informed purpose of all tests and how they will be affected.
Perform visual acuity,lensometry,CVF,EOM's,pupillary function,applanation tonometry, stereo/color test and other tasks specific to physician needs.
Educated patients on pre- and post-operative care instructions to ensure understanding and compliance.
Perform duties which include keeping up all lanes,diagnostic and procedure rooms equipment sanitized and up to date, stocked and maintain ,order replacement inventory.
As a lead technician trained junior technicians on best practices in patient care and equipment operation to enhance team performance, always a team player.
Streamlined office workflow by efficiently managing patient schedules,appointments and medical records.
Assisted in successful surgical procedures by providing attentive support to surgeons and maintaining a sterile environment.
Facilitated timely referrals to specialists when necessary for appropriate treatment of complex ocular conditions.
Demonstrate proficiency in electronic medical record systems for seamless access to vital patient information during examinations or consultations.
Triage phone calls from patients and outside contacts and handled in order of importance.
Reduced patient wait times through prompt and efficient pre-examination procedures, ensuring a positive experience.
Actively contributed to a positive clinic environment by attending team meetings and offering constructive feedback on areas for improvement in service delivery.
Participate in ongoing professional development opportunities to remain current on industry advancements related to ophthalmic technology and best practices in eye care services delivery.
Developed strong rapport with patients from diverse backgrounds by adjusting communication style as needed for maximum understanding and comfort during their appointment.