Monica Ruiz
Bakersfield,CA
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Front Deck
BEYOND CHARMS AND CURVES MEDICAL SPA
2022.03 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Entered and updated sensitive customer information during check-ins and room changes.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Completed all tasks in compliance with company policies and procedures.
- Completed data entry and filing to keep records updated for easy retrieval.
Accounts Payable Clerk /Accounts Receivable Clerk
CenCal Machine Co.
2014.06 - 2019.11
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Processed and recorded accounts receivable transactions to facilitate prompt collection of customer payments.
- Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
- Prepared monthly reports of accounts receivable and accounts payable for management review.
- Matched invoices to purchase orders for proper documentation and to facilitate payment.
Cashier/Restaurant Waitress
Leo's Burgers
2009.06 - 2010.06
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and congenial manners.
- Completed credit payments via card processing systems.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Associate of Arts - Spanish
Bakersfield College
Bakersfield, CA05.2014
Spanish
Golden Valley High School
Bakersfield, CA06.2010
Skills
- Front Desk Operations
- Visitor and Customer Relations
- Cloud-Based File Organization
- Packaging and Mail Receiving
- Calendar Management/Scheduling
- Office Supplies Inventory Management
- Sorting and Labeling
- Office Management/ Microsoft office
- Invoice Generation/bank deposits
- Online Marketing and Advertising
- Event planning/Campaign Development
- Online Content Creations
Certification
- CPR certified - expires [2024] BC
- [Communication] certification - completed [June 2014] BC
- OSHA certified completed -2023
- HIPAA certified completed -2023
- 45 WPM certified completed-2023
Languages
Spanish
Native or Bilingual
Timeline
Front Deck
BEYOND CHARMS AND CURVES MEDICAL SPA
2022.03 - Current
Accounts Payable Clerk /Accounts Receivable Clerk
CenCal Machine Co.
2014.06 - 2019.11
Cashier/Restaurant Waitress
Leo's Burgers
2009.06 - 2010.06
Associate of Arts - Spanish
Bakersfield College
Spanish
Golden Valley High School
- CPR certified - expires [2024] BC
- [Communication] certification - completed [June 2014] BC
- OSHA certified completed -2023
- HIPAA certified completed -2023
- 45 WPM certified completed-2023
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