Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Monica Ruiz Etchings

San Diego,USA

Summary

Motivated professional with 15+ years of experience in service-oriented program development and research dissemination. Specializing in building community partnerships, developing and implementing programs for the prevention and management of cardio-metabolic conditions. Skilled in engaging diverse collaborators, community-based organizations, and patients in English and Spanish. Focus on creating high-quality delivery systems for individuals with diabetes to improve community partnerships, clinical care, quality of life, and economic outcomes. Key role in replicating evidence-based programs nationwide. Experienced in fostering partnerships across nonprofits, government agencies, academic, and healthcare institutions through facilitation, training, planning, and program development.

Overview

24
24
years of professional experience

Work History

Program Manager, Dissemination and Implementation

Scripps Whittier Diabetes Institute- Scripps Health
01.2020 - Current


  • Responsible for setting and meeting program department goals in collaboration with Diabetes Care Line leadership.
  • Led implementation and evaluation of health education programs.
  • Manage the board-approved community benefit implementation plan for the Diabetes Care Line for Scripps Health.
  • Lead trainer for healthcare systems across the nation to replicate an evidence-based education program.
  • Facilitate and broker partnerships between community, physicians and researchers to implement activities that integrate community engagement principles in the design of research programs.
  • Direct project timelines, ensuring alignment with organizational goals and partner expectations.
  • Led cross-functional teams to develop and implement strategic program initiatives.
  • Evaluated program outcomes, leveraging data analysis for informed decision-making and strategic adjustments.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Facilitated workshops and conducted one-on-one training to educate team members.
  • Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Identified program obstacles and communicated possible impacts to team.
  • Delivered high-quality results by setting performance metrics and monitoring progress against targets.
  • Built teams to address project goals and objectives for multiple projects.
  • Optimized resource allocation, effectively balancing priorities and managing competing demands.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
  • Coached team members on professional development opportunities, contributing to improved overall performance.
  • Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.
  • Improved program efficiency by streamlining processes and implementing time-saving solutions.
  • Championed best practices in project management, fostering a culture of continuous improvement.
  • Streamlined communication channels to facilitate efficient collaboration among team members and stakeholders.
  • Developed and maintained logistics workflows, procedures and reports.
  • Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
  • Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
  • Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
  • Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
  • Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
  • Leveraged project management processes and tools to define and execute projects.
  • Implemented risk management strategies to mitigate potential barriers to project success.
  • Participated in pilot studies and revised programs based on feedback and results.
  • Directed team priorities, maintained schedules and monitored performance.
  • Devised creative solutions to critical customer and user needs.
  • Interacted with customers and clients to identify business needs and requirements.
  • Negotiated contracts with vendors, securing favorable terms that supported budgetary constraints.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.

Supervisor, Community Programs and Research

Scripps Whittier Diabetes Institute- Scripps Health
11.2011 - 12.2019
  • Directed and coordinated activities to recruit and maintain community-based organizations involved in health promotion.
  • Managed a comprehensive, culturally competent diabetes management program reaching diverse patient populations throughout San Diego County.
  • Planned and executed community education, engagement and needs assessment programs, coordinated activities with diverse partners.
  • Responsible for the development and implementation of campaigns that raised awareness to the public at large on participation in clinical research studies via various modalities educational materials, videos, forums, focus groups and website.
  • Oversaw daily operations, ensuring compliance with safety and quality standards.

Coordinator, Community Engagement

Scripps Whittier Diabetes Institute- Scripps Health
08.2009 - 10.2010
  • Coordinated cross-functional teams to streamline project workflows and enhance collaboration.
  • Responsible for the implementation and program management of a 2-year NIH funded program.
  • Contributed to the design of all phases of the program by creating timelines to facilitate implementation milestones were met.
  • Maintained communications and relationships with partners and target community.
  • Responsible for administrative oversight of grant and programmatic funds usage.


Research Feasibility Study Coordinator

University of San Diego, Institute for Nonprofit Research
10.2007 - 04.2009
  • Cultivated relationships with corporate business sector to provide financial and professional resources.
  • Identified partnerships with local ecclesial, civic and business sectors to barter support and engagement in identifying community needs.
  • Prepared a feasibility report to determine if a progressive and unique educational model would be well-received in the greater San Diego area.
  • Streamlined data management processes using advanced software tools to enhance accuracy and accessibility of research findings.

Project Manager

MAAC Project
11.2006 - 07.2007
  • Managed, planned, and supervised MAAC Project’s Economic Opportunity Center and Homeownership Program.
  • Responsible for developing new program concepts to promote family self-sufficiency.
  • Developed and monitored annual funding plan.
  • Created partnerships with key community-based service organizations and public agencies.
  • Monitored programs and activities to ensure compliance with grant agreements and contracts.

Research Development Coordinator

Consensus Organizing Institute - First 5 San Diego
05.2001 - 11.2005
  • Performed in-depth research on local prenatal development and housing issues, addressing the needs of parents with children 0-5 years, the nonprofit sector, educational institutions, and state-level agencies.
  • Created strategies to increase civic engagement and leadership roles in underserved communities throughout San Diego County.
  • Recruited and trained residents to identify community needs and ensure that services were genuinely addressing community needs.
  • Facilitated workshops and events, fostering collaboration among diverse community groups and partners.

Education

Master of Arts - Nonprofit Research and Management

University of San Diego
San Diego, California
05.2005

Bachelor of Arts - Social Work, Minor in Organizational Business Psychology

San Diego State University
San Diego, California
05.2000

Skills

  • Analytical problem-solving
  • Project management
  • Detail-oriented in quality assurance
  • Strategic planning expertise
  • Continuous process evaluation
  • Adept at facilitating training sessions

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Program Manager, Dissemination and Implementation

Scripps Whittier Diabetes Institute- Scripps Health
01.2020 - Current

Supervisor, Community Programs and Research

Scripps Whittier Diabetes Institute- Scripps Health
11.2011 - 12.2019

Coordinator, Community Engagement

Scripps Whittier Diabetes Institute- Scripps Health
08.2009 - 10.2010

Research Feasibility Study Coordinator

University of San Diego, Institute for Nonprofit Research
10.2007 - 04.2009

Project Manager

MAAC Project
11.2006 - 07.2007

Research Development Coordinator

Consensus Organizing Institute - First 5 San Diego
05.2001 - 11.2005

Bachelor of Arts - Social Work, Minor in Organizational Business Psychology

San Diego State University

Master of Arts - Nonprofit Research and Management

University of San Diego

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