Monica Saner

• Transported residents within the facility as needed.
• Performed vital sign assessments, such as taking blood pressure and temperature.
• Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
• Monitored food intake and output as directed by nursing staff.
• Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
• Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
• Utilized appropriate safety measures when handling hazardous materials or waste products.
• Educated patients on self-care techniques that would help them maintain their independence.
• Recognized signs, symptoms of abuse, neglect and reported them per policy.
• Answered patient call lights promptly and responded to requests appropriately.
• Provided assistance with activities of daily living, including bathing, dressing and grooming.
• Supported needs of 5+ residents under long-term care.

Responsible for providing food and beverage service too Guests while consistently displaying positive attitude with knowledge about the food and beverage menu.

• Provided excellent customer service to ensure satisfaction.
• Accurately recorded orders on cash register and point-of-sale system.
• Upheld high standards of sanitation in accordance with health department regulations.
• Supported needs of - 6 person wait staff who attended to specific needs of countless customers daily for The Olive Garden with social relevancy and intentionality.

Assisted Customers with tickets they had purchased as well as sellers and buyers and also top sellers.

• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Managing approximately 40+ incoming calls a day

Assisting customers with their benefits and health insurance also guiding customers with their W-4 and i-Advising customers on LOA and other work related subjects.

• Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
• Updated and maintained databases with current information.
• Provided technical assistance and support to clients for ADP services related issues.
• Participated in team meetings, brainstorming sessions and other knowledge sharing activities.
• Assisted in the development of marketing materials to showcase the benefits of ADP products and services to potential clients.
• Championed a culture of continuous learning within the organization, fostering an environment conducive to professional growth among team members.
• Delivered informative presentations at industry conferences, promoting the value of ADP solutions within the marketplace.
• Managed multiple projects concurrently, maintaining timely delivery of ADP solutions while exceeding client expectations.
• Provided ongoing support to existing clients, processing change requests and addressing concerns as needed.

Loaded and unloaded pallets quickly and safely, managing work load priorities.

• Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
• Maintained a safe work environment with proper handling techniques and adherence to safety protocols 50+ lbs Lifted and slid packages weighing up to 50 lbs on conveyor belts to transport items.
• Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit.