Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
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MONICA SANTIAGO

Staten Island,N.Y.

Summary

To seek a company where my interpersonal, communication and abilities will benefit the company and offer opportunity for growth within the company.

Overview

17
17
years of professional experience

Work History

Catering Associate

Northwell Health
10.2023 - 03.2024
  • Provided friendly, courteous service to create memorable moments for guests.
  • Consistently met tight deadlines under pressure while maintaining composure and professionalism during high-stress situations.
  • Arranged linens and table settings according to seating plan and event theme.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.

direct support professional

On your mark
01.2018 - 11.2018
  • Attend the needs of each resident, including assisting them with grooming, bathing, hygiene, toileting to include incontinence, feeding and communication other individual needs they may have
  • Support the needs and goals of each resident by taking them to medical appointments, to visit family and friends
  • Follow all physicians’ orders, including administration of medication usage required under the care of patients
  • Ensure house rules are followed by resident or family
  • Maintain a clean, safe, and healthy environment by cleaning the home, and reporting any problems that could cause injuries or illnesses
  • Maintained daily notes of any changes on resident behavior or health

teller

pls check cashier
05.2008 - 09.2008
  • Enter customers transactions into computers to record transactions and issue computer-generated receipts
  • Balanced currency, coin, and checks in cash drawers at the end of each shift, and calculate daily transactions using computers, calculators, or adding machines
  • Resolve problems and discrepancies concerning customers’ accounts
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that the accounts have insufficient amounts
  • Assist customers with opening and closing bank accounts, credit cards, and savings accounts

Sales Marketing Representative

Amerigroup communication care
04.2007 - 10.2007
  • Communicated value and position to sales team developed tools to support selling process
  • Develop strategy and managed market
  • Research competitive solutions and maintained competitive market comparisons and evaluations
  • Created product positioning and messaging to differentiate product in market and expand visibility
  • Position to sales team and competitive cross-functional teams
  • Greeted clients and assisted with any questions or concerns

Education

Bachelor of Arts - Psychology

College of Staten Island
Staten Island, NY
11-2025

Skills

  • Bilingual (Spanish and English)
  • Microsoft Word Office
  • 27 WPM
  • Customer Service

Education and Training

true,Staten Island, NY

Timeline

Catering Associate

Northwell Health
10.2023 - 03.2024

direct support professional

On your mark
01.2018 - 11.2018

teller

pls check cashier
05.2008 - 09.2008

Sales Marketing Representative

Amerigroup communication care
04.2007 - 10.2007

Bachelor of Arts - Psychology

College of Staten Island

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MONICA SANTIAGO