Monica Santos
Stanton,California
Summary
Certified Professional Medical Coder (CPC) with knowledge of ICD diagnoses, Current Procedural Terminology(CPT), Evaluation Management (E&M) codes and Healthcare Common Procedure Coding System (HCPCS) for all outpatient encounters. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Direct Support Professional
Direct Support Professional
Steadfast Residential Care
12.2021 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
Home Health Aide
Seaside Cottage/ Alzheimer's Orange County
03.2020 - 12.2021
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
Education
Bachelor of Science - Hospitality Industry
Lyceum of The Philippines University
Philippines05.2017
Skills
- Medical Coding
- Medical Terminology
- ICD 10 CM
- CPT Codes
- Ability to work in a Team
- Knowledge of HIPAA Laws and Regulations
Personal Information
Title: Certified Professional Coder
Timeline
Direct Support Professional
Steadfast Residential Care
12.2021 - Current
Home Health Aide
Seaside Cottage/ Alzheimer's Orange County
03.2020 - 12.2021
Direct Support Professional
Bachelor of Science - Hospitality Industry
Lyceum of The Philippines University