Monica Sarinana
Dilley,TX
Summary
Proven Property Management Expert with a track record of enhancing occupancy rates and tenant satisfaction at Bucephalas Partners II LLC. Skilled in multi-family property management and adept at fostering positive tenant relations, I excel in strategic marketing and efficient maintenance scheduling. Demonstrates strong leadership in staff management, ensuring operational excellence and a results-driven approach.
Overview
24
24
years of professional experience
Work History
Property Manager
Bucephalas Partners II LLC
07.2022 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Coordinated with legal counsel to resolve tenant disputes.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
- Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
- Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
- Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
- Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
- Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
- Streamlined rent collection processes, significantly reducing late payments.
- Conducted regular property inspections to preemptively identify and address maintenance needs.
- Enhanced security measures, significantly reducing incidents on property premises.
- Cultivated network of reliable contractors and service providers to ensure quick response times for repairs.
- Boosted property occupancy rates through targeted marketing campaigns and personalized property showings.
- Improved community engagement by organizing tenant appreciation events and feedback sessions.
- Fostered positive relationships with tenants and property owners, leading to high retention rates.
- Optimized property management software usage, enhancing operational efficiency.
Safety Supervisor
Val Transport
12.2015 - 06.2019
- Promoted a safety-first culture by providing ongoing coaching, feedback, and support to staff members.
- Participated in safety meetings by answering questions from staff members.
- Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
- Monitored safety practices of new and existing employees.
- Conducted thorough risk assessments for new projects, ensuring all necessary precautions were taken to maintain worker safety.
- Kept main work areas free of debris and obstacles that could cause falls and mishaps.
- Reviewed company processes and suggested methods that would improve overall safety for employees.
- Completed workplace safety and hazard inspections.
- Led safety committee meetings, fostering open communication among team members regarding workplace concerns and improvement opportunities.
- Instructed employees on OSHA standards.
- Evaluated new tools or equipment for safety concerns, ensuring proper training and guidelines were in place prior to implementation.
- Trained company employees in safety procedures and provided in-depth documentation for review.
- Led employee training on safe usage of equipment.
- Collaborated with management to create effective emergency response plans for various scenarios.
- Offered staff coaching on observed at-risk work habits to minimize accidents and increase workplace safety.
- Reduced incident rates through the implementation of comprehensive safety training programs for employees.
- Mentored and managed team of safety specialists and enforced safety protocols among associates.
- Maintained up-to-date knowledge on industry best practices and regulatory changes, adjusting company policies as needed to ensure compliance.
- Championed a proactive approach to incident prevention by empowering employees to report concerns or near misses, fostering a culture of continuous improvement within the workplace.
- Assisted in accident investigations, identifying root causes, and recommending corrective actions to prevent future occurrences.
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Communicated safety performance and progress to management and employees to provide up to date information.
- Inspected facilities for adherence to fire, hazard, and safety guidelines.
- Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
- Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
- Collaborated with other departments to integrate safety in all aspects of organization.
- Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
- Recognized, documented, and advised on removal of hazards.
- Conducted safety audits and inspections to identify workplace hazards and deficiencies.
- Developed and implemented safety policies and procedures to promote workplace safety.
- Provided new-employee health and safety orientations and developed materials for presentations.
- Educated employees on hazardous waste management, emergency response and safe work practices.
- Investigated incidents, determining root causes and implementing corrective actions.
- Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
- Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
- Devised and monitored safety performance metrics to assess and improve safety performance.
Co V
Texas Department Of Criminal Justice
08.2000 - 03.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Associate of Science - Criminal Justice
Southwest Texas Junior College
Uvalde, TXAssociate of Science - Criminal Justice
Southwest Texas State University
San Marcos, TX05.2002
High School Diploma -
Dilley High School
Dilley, TX05.1999
Skills
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Rent collection
- Lease Renewals
- Tenant relations
- Staff Management
- Leasing and sales
- Maintenance knowledge
- Maintenance Scheduling
- Occupancy Management
- Administrative Support
- Multi-family property management
Timeline
Property Manager
Bucephalas Partners II LLC
07.2022 - Current
Safety Supervisor
Val Transport
12.2015 - 06.2019
Co V
Texas Department Of Criminal Justice
08.2000 - 03.2014
Associate of Science - Criminal Justice
Southwest Texas Junior College
Associate of Science - Criminal Justice
Southwest Texas State University
High School Diploma -
Dilley High School
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