Monica Schoolman

My son is finally starting Pre-K I've been to stay at her mom for the past four going on 5 years I am trying to get myself back into the Working World and I'm willing to learn to succeed

• Skilled at working independently and collaboratively in a team environment.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Identified issues, analyzed information and provided solutions to problems.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Applied effective time management techniques to meet tight deadlines.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Demonstrated leadership skills in managing projects from concept to completion.

My daughter was diagnosed with viral meningitis and encephalitis and spent 12 weeks in the hospital and came home and had to Rehabilitation at this time I chose stop working and be there for my child

Prevented store losses using awareness, attention to detail and integrity.

Trained new employees when asked.

Developed highly empathetic client relationships and earned reputation for exceeding sales goals.

Achieved high sales percentage with consultative, value-focused customer service approach.

Cross-trained and provided back-up for other customer service representatives when needed.

Worked as a team member performing cashier duties, product assistance and cleaning.

Expressed appreciation and invited customers to return to the store.

Managed quality communication, customer support and product representation for each client.

Successfully interacted with customers and retail buyers to expedite orders.

Assisted customers with store and product complaints.

Guaranteed positive customer experiences and resolved all customer complaints.

Processed and issued money orders for customers.

Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.

Recommended, selected and helped locate merchandise based on customer needs and desires.

Regularly sought opportunities to up sell and add on additional merchandise.

Communicated all merchandise needs or issues to appropriate supervisors.

Stocked and rotated inventory regularly.

Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.

Organized the store by returning all merchandise to its proper place.

Replenished merchandise shelves with items from the stockroom.