Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Monica Sclafani

Bel Air,Maryland

Summary

Dedicated administrative professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Owner/Support Broker

Caring Concierge, PPL
01.2022 - Current
  • Control clients allocated budgets for the purchase of services and support available under DDA waiver
  • Submit reportable incidents
  • Review clients’ monthly budgets
  • Review, approve and submit clients’ invoices for payment
  • Select and arrange clients’ staff/vendors for services and support authorized in the Person-Centered Plan
  • Review, approve and submit client’s payroll
  • Identify and support clients in accessing community resources to help meet their needs
  • Schedule clients’ employees
  • Set wages within a reasonable range of DDA’s approved budget
  • Create and use clients’ budgets to more effectively to meet the needs of clients by using public dollars
  • Hire, train and supervise clients’ employees
  • Maintain relationship with Coordinator of Community Services (CCS) and Fiscal Management Services (FMS)

Primary Caregiver

Home Business
10.2009 - Current
  • Act as primary contact, advocate and source of information for husband
  • Oversee general health care for mother
  • Oversee general health care for autistic nephew
  • Manage husbands Self Direct Support Services
  • Assist with activities of daily living
  • Manage diet intake, prepare meals, encourage proper diet and adequate fluids
  • Administer and maintain medication schedule
  • Maintain accurate medical records
  • Schedule and accompany husband, mother and nephew to medical appointments
  • Accompany in trips outside the home, providing transportation, assistance and companionship

Celebrity Personal Assistant/Estate Manager

Jack Ryan, LLC
01.2010 - 09.2014
  • Provided continuous high-quality support to a high-net-worth private family
  • Managed the daily functions of 1 household and 3 estates, including staff
  • Maintained timekeeping records
  • Managed household calendar, including doctors, meetings, camps, luncheons, events, and travel appointments
  • Hire, train and supervise employees
  • Coordinated domestic and international travel arrangements, including flights, hotel stays and ground transportation for both family and guests
  • Performed administrative duties, including fan club responses, accounts payable/receivable, petty cash, phone calls
  • Served as liaison between family and employees, contractors, attorneys, accountants, visitors, care takers, doctors, etc
  • Handled all personal files, inquiries and processes with the upmost confidentiality

Education

Graduate - Medical Assistant

Medix
05.1994

Skills

  • Customer Relations
  • Relationship Building
  • Schedule Management
  • Verbal and written communication
  • Staff Management
  • Business launch
  • Desktops, Laptops, and Mobile Devices
  • Administrative Support

Certification

  • DDA - Support Broker Certificate, 01/12/25
  • CPR/First Aid, 01/25/25

Timeline

Owner/Support Broker

Caring Concierge, PPL
01.2022 - Current

Celebrity Personal Assistant/Estate Manager

Jack Ryan, LLC
01.2010 - 09.2014

Primary Caregiver

Home Business
10.2009 - Current

Graduate - Medical Assistant

Medix

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Monica Sclafani