Monica Scott
Ijamsville,MD
Summary
A highly skilled, compassionate, effective motivator, & solutions oriented Mental Health paraprofessional with experience in providing exceptional care, implementing treatment plans, counseling techniques, instructional needs, teaching techniques, individualized instructions, & guided learning. Effective communicator with positive interpersonal skills & adaptability to manage all types of personalities, age groups, culturally diverse environments, diffuse stressful situations, proactively resolve issues, & meet/achieve challenging goals/objectives. Innate ability to establish rapport quickly, build trust, interact with & relate to individuals on all levels. Superior leadership skills proven in successful staff development, group facilitation, mentoring skills & team-centric focused. Strong interpersonal, organizational, & analytical skills.
Overview
8
8
years of professional experience
Work History
Spravato Coordinator
Greenbrook TMS NeuroHealth Centers
01.2022 - Current
- Administering TMS or esketamine therapy, in accordance with all provider-established clinical guidelines preparing the TMS medical device reviewing all medication/treatment administration information with each patient (subject to provider preference) monitoring all aspects of TMS of esketamine treatment to ensure patient wellbeing and clinical accuracy taking patient vitals before esketamine treatment, 40 mins after administration, and prior to patient release
- Providing and collecting Spravato Informed Consent forms before induction of any esketamine treatments and submits REMS Monitoring forms following each esketamine treatment
- Reviewing and administering psychiatric rating scales (i.e., PHQ-9, QIDS-SR16) to patients, as applicable, to benchmark treatment progress and ensure continuity of care
- Identifying and resolving any issues related to patient discomfort during treatment using FDA pre-approved guidance from device manufacturer(s) or applicable medication protocols and in accordance with all clinical provider directives
- Delivering exceptional patient care at all times by demonstrating empathy, developing trust, utilizing reflecting listening, and providing support to a vulnerable patient population
- Experience with programs Salesforce and Athena collaborating with team members and/or providers as needed Scheduling patient consultations and visits (both over the phone and in person) conducting patient checkout procedures collecting applicable co-payments and relaying discharge instructions Maintaining understanding of general insurance and billing procedures to support related workflows and requests, as required
- Assist patients and doctors in medication management Coordinate multiple doctor’s schedules Keep office organized and clean Coordinate laundry for blankets that patients use during treatment Keep inventory of items in office of supplies and orders that are needed and delivered Sign for medications and other packages Track medications delivered and returned in logbooks Inventory and track medications used by patients
Recovery Coach
ClearView Communities
01.2019 - 01.2022
- Engaged clients in educational, behavioral, and life skills activities such as appropriate conflict resolution, time management, and basic employment skills
- Provide direct assistance and recovery advisement to adults experiencing server and persistent mental illness such as but not limited to schizophrenia, bipolar disorder, borderline personality disorder, anxiety, depressive and addictions disorders Work with clients to gain independence in their daily lives Aid and assist clients in community integration
- Supervision of medication administration and assistance in weekly medication pill strip completeness Call in medications to be filled by pharmacy for various clients Teach clients how to complete daily living tasks such as cooking, laundry, and other daily tasks
- Close documentation of clients in the milieu using the Best Notes program Documentation of vitals for clients within the residence Transporting clients to and from appointments and activities
- Review previous days shift documentations for accuracy and completeness Review/ audit all purchases related receipts and submit to receptionist Review/ audit vehicle milage books for completeness and accuracy Review/audit grocery tracker with total budget
Adolescent Female Residence Shift Supervisor
La Europa Academy
Murray, UT
01.2017 - 08.2018
- Provided instructional needs, guided learning, individualized instructions, implemented daily lesson-plans, therapeutic assignments, and organized activities/events for 35+ adolescent female clients with a range of mental health challenges/diagnoses and behaviors Engaged clients in educational, behavioral, and life skills activities such as appropriate conflict resolution, time management, and basic employment skills
- Implemented Positive Control Systems Training to decrease nonfunctional behavior such as scripting, aggression, verbal outburst, self-harm and increase appropriate social skills Provided and fostered a safe environment to promote the following: client discussion of vulnerabilities and struggles, an all-encompassing learning environment; and promoting client growth and development intellectually, physically, socially, emotionally by way of various teaching techniques, while encouraging self-discipline Demonstrated fair, firm, and constant behavior towards clients, staff, external organizations, and parents, employing the highest ethical standards and appropriate professional relationships
- Supervised clients in a variety of clinical and non-clinical settings; ensuring appropriate use and care of equipment, materials, and facilities; while maintaining situational awareness, and monitoring client risk/danger levels
- Managed 9 Full-Time Employees during shift to include but not limited to: staffing, scheduling, work agenda, staff-and-client interactions, time management, staff training/development, review/approval of staff nightly shift reports and client-progress notes, de-escalation of clients in time of crisis procedures, and oversaw staff client mentorship programs Communicated client status to therapists and participated in client treatment meetings; worked with subordinates to document health assessments, ensure course of treatments were implemented within therapeutic treatment scope to meet individualized therapeutic objectives
Adolescent Female Unit Shift Manager
Copper Hills Youth Center
West Jordan, UT
02.2016 - 01.2017
- Administered and supervised the implementation of Therapeutic Team-approved daily lesson plans, therapeutic assignments, and treatment plans for 15+ clients Facilitated and moderated therapeutic treatment discussions such as mindfulness, mood-regulation, guided meditation, client mood/attitude status, and team-building exercises Employed a mixture of Dialectical Behavioral Therapy, Cognitive Behavioral Therapy and a variety of teaching techniques/counseling techniques along with instructional resources and materials to support therapeutic treatment plans
- Documented and maintained behavior, client-assessed mood, exact physical location, client comments/statements in a cyclic pattern, in accordance with legal and company policy Rendered instructional needs, developed curriculum based on therapeutic treatments, guided learning, distress tolerance, development, identification, and implantation of coping skills, and Crisis Prevention Intervention techniques Provided a safe and therapeutic milieu environment conducive to learning, and promoted growth and development while promoting self-discipline, firm boundaries, and used a variety of instructional resources and materials to teach boundaries to clients Collaborated with other staff members, nurses, therapists, and case managers to perform clinical assessments, develop treatment plans, and updates of client’s progress Engaged with clients’ parents/guardians to facilitate effective communication throughout the therapeutic treatment plan
Education
B.S. - Psychology
Troy University
05-2015
Currently enrolled - Prenursing Studies
Frederick Community College
Frederick, MDSkills
- Parent-Provider Interaction Expert
- Excellent Analytical Skills
- Curriculum Design / Lesson-Plans
- Schedule/Time Management Expert
- Activities/Event Coordination Expert
- Detailed-Oriented
- Staff Management
- Effective & Engaged Leader
- Training & Mentoring Skills
- Treatment Plan Management / Therapeutic Assignments
- Differentiated Instructions
- Individualized Instructions
- Guided Learning
- Student/Client Safety
- Knowledgeable of Health Insurance Portability & Accountability Act (HIPAA) Legislation
- Counseling Techniques/ Crises Intervention trained
- De-escalation Methods / Conflict Resolution trained
- Group Sessions
- Public Speaking
- Briefing/Presentation / Executive Briefing / Large Audience Briefing / Team Training
- Confident communicator
- Strong Interpersonal Abilities
- Empathic, team-centric leader
- Meeting Coordination
- Point of Contact
- Patient Scheduling
- Discretion and Confidentiality
- Customer Service
- Relationship Building
- Staff Supervision
Populations Worked With
- Autism
- Bipolar disorder
- Schizophrenia
- Anxiety Disorder
- Body Dysmorphia
- Major Depressive Disorder
- Treatment Resistant Depressive Disorder
- Anorexia Disorder
- Suicidal Ideation
- Self-harm
- Borderline Personality
- Fetal Alcohol Syndrome Disorder
- Oppositional Defiant Disorder
- Intermittent Explosive Disorder
- Obsessive-Compulsive Disorder
- Panic Attacks Disorder
Timeline
Spravato Coordinator
Greenbrook TMS NeuroHealth Centers
01.2022 - Current
Recovery Coach
ClearView Communities
01.2019 - 01.2022
Adolescent Female Residence Shift Supervisor
La Europa Academy
01.2017 - 08.2018
Adolescent Female Unit Shift Manager
Copper Hills Youth Center
02.2016 - 01.2017
B.S. - Psychology
Troy University
Currently enrolled - Prenursing Studies
Frederick Community College
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