Monica Scott
Apopka,FL
Summary
I'm a Dependable, smart-working professional with a strong proficiency in bookkeeping, scheduling and managing CRM software's. Multi-tasker at heart, prioritizer even in fast-paced environments. I'm Committed to conquering challenges and overcoming obstacles to meet and handle deadlines.
Eagerly anticipating the next journey in my career.
Overview
10
10
years of professional experience
Work History
Receptionist
Mullinax Ford Of Central Florida
Apopka, FL
10.2023 - Current
- Customer service skills
- Professional appearance
- Understanding of basic accounting
- Proficiency with computer systems, MS Office (Word, Excel, and Outlook), internet browsers, email functions and ability to learn new software
- Capability of multi-tasking and prioritizing work in fast-paced environment with heavy volume of transactions as well as be able to meet and handle deadlines
- Strong attention to detail, and ability to efficiently and consistently produce accurate work
- Answering multi-line phone system, receive, re-direct phone calls, taking messages and utilizes Company’s phone scripting appropriately
- Greets all clients, vendors and other customers in professional manner
- Cashiering
- Computerized transactions
- Transferring and issuing license plates
- CRM printing & sorting for entire stores, Hm-Mm-Wpb-Vero-Kiss-Apk-Mob-Hcf
- Creating Purchase orders
Purchasing Agent
Proformance Roofing
Winter Garden, FL
04.2022 - 05.2023
- Bookeeping of our CRM system.
- Purchase shingles for community's
- Rout Shingle installations.
- Rout Dry-in for roofs.
- Schedule Roof Inspections.
- Processe purchase orders and invoices.
- Interacte with vendors and contractors.
- Maintain consistent email communication with suppliers tracking and verifying price revisions on purchased orders.
- Daily updating internal Systems with data Detailing Employee's actions with each project, Customer related issues , financial data
Administrative Assistant
Total Roof Services
Orlando Fl
04.2016 - 12.2018
- Maintained databases tracking customer data.
- Scheduled office meetings and client appointments for staff teams.
- Restocked supplies and placed purchase orders for projects.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Daily updating internal Systems with data Detailing Employee's actions with each project.
- Bookeeping of our system
- Emailed Receipts to Customers & Vendors
- Routing Shingle installations
- Routing Dry in for roofs.
- Scheduled Inspections for roofs
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instruction
Administration Assistant
Florida Seamless Gutters
Apopka, FL
09.2014 - 04.2016
- Emailed Receipts to Customers & Vendors
- Rout Estimates
- Rout Gutter installations
- Created and maintained databases to track and record customer data.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Provided product and service information to customers.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Prepared weekly employee work schedules to meet operational needs.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed strategies to streamline and improve office procedures.
Education
Wekiva High School
Apopka, FLSkills
- Microsoft Word
- Microsoft Office Suite
- Google sheets
- Excel
- Customer service
- Excellent written, verbal and interpersonal communication skills
- Product Status Tracking
- Purchase Report Updating
- Inbound Phone Calls
- Office Support
- Brand Awareness
- Critical Thinking
Timeline
Receptionist
Mullinax Ford Of Central Florida
10.2023 - Current
Purchasing Agent
Proformance Roofing
04.2022 - 05.2023
Administrative Assistant
Total Roof Services
04.2016 - 12.2018
Administration Assistant
Florida Seamless Gutters
09.2014 - 04.2016
Wekiva High School