Monica Semich
3425 Torrington Ave. Parma,OH
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Veterinary Assistant
West Park Animal Hospital
09.2023 - Current
- Administered medications to animals in treatment and documented changes in condition.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Collected patient biopsies and blood samples for laboratory analysis.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Provided customer support to clients, answering questions and addressing concerns.
Apartment Leasing Consultant
Gross Builders
01.2020 - 12.2023
- Distributed and followed up on tenant renewal notices.
- Verified tenant incomes and other information before accepting lease applications.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Responded to requests and scheduled appointments for property showings.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Collected rent and tracked resident payments and information in computer system.
- Communicated effectively with owners, residents, and on-site associates.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Housekeeping Room Attendant
The Ritz-Carlton Hotel Company
01.2023 - 09.2023
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Disposed of trash and recyclables each day to avoid waste buildup.
Education
Associate of Applied Science - Veterinary Technician
Stautzenberger College
Brecksville, OH05-2025
Skills
- Lab operations
- Emergency and preventive care
- Reception support
- Complaint resolution
- Inbound and outbound calling
- Problem-solving
- Computer proficiency
- Multitasking and organization
- Team collaboration
- Task prioritization
- Data collection
- Punctuality and reliability
Timeline
Veterinary Assistant
West Park Animal Hospital
09.2023 - Current
Housekeeping Room Attendant
The Ritz-Carlton Hotel Company
01.2023 - 09.2023
Apartment Leasing Consultant
Gross Builders
01.2020 - 12.2023
Associate of Applied Science - Veterinary Technician
Stautzenberger College
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