Monica Shehan
Youngsville,North Carolina
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Registered Nurse
WakeMed Health
06.2022 - Current
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Clinical Secretary/Nurse Aide 2
WakeMed Health
02.2014 - 06.2022
- Streamlined communication between medical staff by organizing and distributing essential documents promptly.
- Facilitated smooth clinic operations, maintaining an organized workspace for clinical staff.
- Ensured accurate documentation, timely updating patients' files with relevant information.
- Supported efficient clinic workflows through the careful management of clinical supplies and inventory levels.
- Assisted healthcare professionals in providing optimal care to patients, coordinating test results and consultations as needed.
- Maintained patient privacy by strictly adhering to HIPAA regulations during all interactions with patients and their records.
- Boosted efficiency in handling phone calls, transferring or directing callers appropriately based on their inquiries.
- Assisted in the training of new clinical secretaries, ensuring they were well-versed in policies and procedures related to their roles.
- Organized paperwork such as charts and reports for office and patient needs.
- Assisted with daily living activities for patients, ensuring optimal independence and quality of life.
- Promoted patient safety by closely monitoring vitals, reporting abnormal findings to nursing staff, and administering medications as directed.
- Improved patient mobility by assisting with range-of-motion exercises, ambulation, and transfers.
- Tended to patients with diverse medical conditions, including dementia, Parkinson''s disease, and diabetes, adapting care approaches accordingly.
- Assisted with patient transfer and ambulation.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Education
Associate Degree In Nursing - Nursing
Edgecombe Community College
Rocky Mount, NC05.2022
Licensed Practical Nurse - Nursing
Edgecombe Community College
Rocky Mount, NC05.2020
Skills
- Medical Recordkeeping
- Lab result interpretation
- Care Planning
- Data Collection
- Chronic Disease Management
- Precepting
- Medical assessment
- Family Education
- Care Plan Development
- Clinical judgment
- Maintaining privacy
- Medication and IV administration
- Nephrology knowledge
- Urology knowledge
- EPIC use
- Patient Care
- Family advocacy
- Patient education and counseling
- Taking vitals
- Licensed RN
- Direct Patient Care
- Telemetry monitoring
- Intravenous therapy
- Feeding pumps understanding
- Patient and family advocacy
Certification
- Peritoneal Dialysis: 2022-current
- BLS, AHA: 2014-current
- ANCC medical-surgical board certification: 2024
Timeline
Registered Nurse
WakeMed Health
06.2022 - Current
Clinical Secretary/Nurse Aide 2
WakeMed Health
02.2014 - 06.2022
Associate Degree In Nursing - Nursing
Edgecombe Community College
Licensed Practical Nurse - Nursing
Edgecombe Community College
- Peritoneal Dialysis: 2022-current
- BLS, AHA: 2014-current
- ANCC medical-surgical board certification: 2024
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