Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monica Short-Owens

Fayetteville,North Carolina

Summary

Highly motivated and committed Manager with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

28
28
years of professional experience

Work History

Medical & Vital Records Manager/Compliance Officer

Cumberland County Department Of Public Health
06.2014 - Current
  • This advanced management position is responsible for managing the Medical and Vital Records Division and directing the HIPAA Compliance program for the entire agency.
  • Ensure quality control and maintenance of collected medical information.
  • Complete qualitative analysis of unit medical and vital record activities. In addition, I am the
  • Serve as liaison between other healthcare providers, health directors, DSS and County attorney on HIPAA Compliance matters.
  • Responsible for developing, implementing, maintaining HIPAA and Medical records policies and procedures for the agency.

Human Resource Coordinator

Children's Developmental Services Agency
04.1995 - 06.2014
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.

Education

Bachelor of Science - Human Resources Management

Post University
Waterbury, CT
03.2024

Bachelor of Arts - Business Administration

Fortis College - Phoenix
Phoenix, AZ
01.2014

Associate of Applied Science - Business Administration

Fayetteville Technical Community College
Fayetteville, NC
01.1988

High School Diploma -

Westover Sr. High School
Fayetteville, North Carolina
06.1986

Skills

  • Microsoft Access
  • Processing Techniques
  • Administrative Staff Supervision
  • Operational Requirements
  • Patient Health Information Access
  • Medical Histories and Vital Statistics
  • Logistics Project Management
  • Patient Rights
  • Protected Health Information
  • Staff Meetings
  • Data Management Software
  • Training Employees
  • Cross-Functional Collaboration
  • HIPAA Guidelines
  • Record Analysis
  • Compliance Advisory
  • Accreditation Coordination
  • Quality Assessments
  • EMR Systems

Timeline

Medical & Vital Records Manager/Compliance Officer

Cumberland County Department Of Public Health
06.2014 - Current

Human Resource Coordinator

Children's Developmental Services Agency
04.1995 - 06.2014

Bachelor of Science - Human Resources Management

Post University

Bachelor of Arts - Business Administration

Fortis College - Phoenix

Associate of Applied Science - Business Administration

Fayetteville Technical Community College

High School Diploma -

Westover Sr. High School
Monica Short-Owens