Monica Singh

• Provided excellent customer service and treatments to all clients. Educated clients on skin care, laser hair removal, body treatments and products. Clients attained above average results on their laser hair removal due to my thorough consultations and treatments. Sold skin care products and encouraged service upgrades to meet monthly goals. Assisted clinic in activities such as staff meetings, monthly promotions and housekeeping duties. Promptly answered clinic phone, returned clients calls and scheduled appointments.

Offered customized brow shaping and grooming for clients. Educated clients on Benefit skin care products for their daily skin maintenance. Sampled makeup products to introduce to prospective clients for makeovers. Maintained appropriate decorum and professionalism at all times.

• Performed quality inspections and drafted reports to detail non-conforming material issues.
• Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
• Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.