Monica Smith
Washington,NJ
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families through community outreach and donor relations. Meticulous management of community outreach and fundraising events through strong organizational and interpersonal skills, and a commitment to inspiring community service.
Overview
14
14
years of professional experience
Work History
Development Manager
Fisherman's Mark
05.2023 - Current
- Achieved fundraising goals by developing and executing strategic event plans.
- Increased donor engagement through targeted marketing campaigns and personalized outreach efforts.
- Managed a successful team of volunteers, enhancing event efficiency and overall success.
- Developed strong partnerships with local businesses for in-kind donations and sponsorship opportunities.
- Improved the overall donor experience through meticulous attention to detail in all aspects of event planning and execution.
Communications & Donor Relations Manager
Save, A Friend To Homeless Animals
11.2022 - 04.2023
- Developed and implemented social media strategy, marketing campaigns and fundraising events to target donors and increase engagement.
- Copyedited, proofread and revised company advertisements, print materials and press releases before dispersal.
- Produced and distributed brochures, newsletters and press kits.
- Attended events to develop professional network of potential donors.
- Planned and organized special events, solicited corporate sponsorships, and set up matching gift donations to reach financial targets.
Community Outreach Manager
Fisherman's Mark
10.2021 - 11.2022
- Interviewed clients to assess situations, limitations and issues then research & implement services to address needs.
- Advocated and referred clients to appropriate team members, community agencies and organizations to meet their specific needs.
- Partnered with local organizations to expand access to social and community services.
- Researched best practices and developed strategies to improve program outcomes.
- Coordinated & participated in community events to promote services, engage with public, and increase awareness of organization's mission.
- Collaborated with program teams, community organizations, peers and volunteers in execution of events and activities.
- Proposed fundraising opportunities to potential donors to increase sources of funding.
- Planned and organized special events, solicited corporate sponsorships, and set up matching gift donations to reach financial targets.
- Developed and implemented marketing campaigns to target new donors, volunteers, and community engagement.
- Delegated tasks to volunteers to organize and improve organization efficiency.
- Developed volunteer policies and procedures, codes of conduct, and volunteer standards.
- Coordinated and implemented special events for volunteer service appreciation.
- Facilitated regular meetings with volunteers to provide feedback and discuss improvement opportunities.
- Managed and tracked volunteer hours to support accurate documentation.
Studio Coordinator
Theatre Arts Center
06.2010 - 03.2020
- Created policies and procedures and delivered training to employees.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Organized and maintained client databases for accurate communication information.
- Developed and implemented strategies to increase studio visibility and reach more clients through brand development, social media campaigns, and marketing materials.
- Gathered display materials and distributed programs for shows and performances.
- Scheduled seasonal theater productions and engaged actors and stage personnel to execute dramatic, musical and comedy performances.
- Oversaw studio budget, accounting operations and invoicing.
- Launched staff engagement, gender diversity and cultural programs within the studio.
Intake Coordinator
Fisherman's Mark
08.2015 - 08.2017
- Assisted clients with intake assessment forms and maintained accurate, up-to-date records for reliable reference and communications.
- Offered compassionate and attentive guidance to clients during moments of crisis and trauma, assessing clients needs and determining best course of action for resource and referral.
- Worked with clinical and operations teams to facilitate client placement and obtain appropriate services.
- Built relationships with community agencies for timely service referrals.
- Enhanced office productivity by handling high volume of callers per day.
- Liaised between clients and healthcare providers to maintain continuity of care.
Education
Bachelor of Science - Human Services
Walden University
Minneapolis, MN05.2024
Associate of Arts - NonProfit Management, Liberal Arts
Mercer County Community College
West Windsor, NJ06.2000
Skills
- Volunteer Scheduling
- Fundraising Campaigns
- Donor Relations
- Community Events
- Social Media Campaign
- Outreach Initiatives
- Donor Management System Software
- Event Publicity
- Budgeting and Allocation
- Brand Development and Marketing
- Social Media Sites
Timeline
Development Manager
Fisherman's Mark
05.2023 - Current
Communications & Donor Relations Manager
Save, A Friend To Homeless Animals
11.2022 - 04.2023
Community Outreach Manager
Fisherman's Mark
10.2021 - 11.2022
Intake Coordinator
Fisherman's Mark
08.2015 - 08.2017
Studio Coordinator
Theatre Arts Center
06.2010 - 03.2020
Bachelor of Science - Human Services
Walden University
Associate of Arts - NonProfit Management, Liberal Arts
Mercer County Community College