Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Monica Smith

Aberdeen,United States

Summary

Dynamic EMT-B and Teacher's Assistant with a proven track record of excellence in emergency medical care and educational support. At Procare Ambulance, I enhanced patient outcomes through expert airway management and compassionate communication, boosting team performance and patient satisfaction. Skilled in vital signs monitoring and fostering positive learning environments, I bring a unique blend of hard and soft skills to any team.

Overview

23
23
years of professional experience
1
1
Certification

Work History

EMT-

Procare Ambulance
02.2016 - Current
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
  • Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
  • Expedited life-saving interventions by rapidly assessing patients'' conditions based on vital signs, symptoms, and medical history.
  • Upheld legal compliance standards by adhering to established protocols regarding documentation, treatment procedures, and communication practices within the EMS system.
  • Demonstrated strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.
  • Updated professional knowledge through continuous training and education programs, enhancing overall service quality.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Maximized ambulance readiness by conducting thorough equipment checks and ensuring all necessary supplies were available for proper emergency response.
  • Improved patient care by efficiently assessing and stabilizing patients during medical emergencies.
  • Increased patient comfort during transport by providing compassionate care and addressing individual needs.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
  • Ensured patient safety by properly utilizing immobilization devices and administering appropriate treatments.
  • Enhanced the reputation of the EMS service within the community by delivering exceptional patient care during high-stress situations.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Enhanced team performance by effectively collaborating with paramedics, nurses, and physicians in high-pressure situations.
  • Facilitated timely patient transfers to specialized facilities for advanced care when necessary.
  • Reduced response times by accurately navigating emergency vehicles to scenes of accidents and medical crises.
  • Supported fellow EMTs through active participation in shift debriefings, discussing challenges faced during calls to foster collective learning experiences.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.

EMT-B

Transcare Ambulance
06.2012 - 02.2016
  • Improved patient outcomes by efficiently assessing, treating, and stabilizing medical conditions in emergency situations.
  • Ensured timely decision-making under pressure during challenging rescue operations.
  • Maintained optimal ambulance readiness by regularly inspecting vehicles for cleanliness, functionality, and proper stock levels.
  • Boosted patient satisfaction through compassionate communication and empathetic care during crises.
  • Enhanced team performance by collaborating with paramedics, nurses, and physicians during high-pressure situations.
  • Ensured patient safety by maintaining up-to-date knowledge of emergency care protocols and procedures.
  • Assisted trauma teams at hospital locations promptly upon arrival to expedite patient care.
  • Increased efficiency in emergency scenes by proficiently using essential equipment such as stretchers, backboards, oxygen delivery systems, and suction devices.
  • Maximized EMS response capabilities through regular participation in multi-agency drills simulating various crisis scenarios.
  • Reduced risk of infection transmission among patients while providing care through strict adherence to universal precautions guidelines.
  • Optimized patient outcomes in cardiac arrest situations by accurately performing CPR and administering appropriate medications as directed.
  • Supported accurate documentation processes by completing detailed patient care reports within required timeframes.

Teachers Assistant

Learning To Blossom Child Care Center
08.2009 - 06.2012
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Maintained safety and security by overseeing students in recess environments.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Copied, organized and distributed classroom assignments or other paperwork.

Server

The Form Caters
05.2006 - 03.2008
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Cashier

Wendys
09.2004 - 02.2005
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Cashier

McDonald's
08.2002 - 05.2003
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Bachelor Of Accounting - Accounting And Finance

Strayer University
Baltimore, MD

EMT- Certification - EMT

CCBC Essex
Essex, MD
06.2012

Skills

  • Basic life support
  • Vital signs monitoring
  • Emergency medical care
  • Airway management
  • Diabetic emergencies
  • Scene safety
  • Medical equipment operation
  • Fracture stabilization
  • Seizure management
  • Pediatric emergency care
  • Obstetric emergencies
  • Spinal immobilization
  • Behavioral emergencies
  • Stroke recognition

Affiliations

Current Volunteer at Abingdon Fire Company


Certification

EMT-B Certification


CPR Certification

Timeline

EMT-

Procare Ambulance
02.2016 - Current

EMT-B

Transcare Ambulance
06.2012 - 02.2016

Teachers Assistant

Learning To Blossom Child Care Center
08.2009 - 06.2012

Server

The Form Caters
05.2006 - 03.2008

Cashier

Wendys
09.2004 - 02.2005

Cashier

McDonald's
08.2002 - 05.2003

Bachelor Of Accounting - Accounting And Finance

Strayer University

EMT- Certification - EMT

CCBC Essex

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Monica Smith