Monica Soto
Riverside,CA
Summary
Dynamic professional with extensive experience in event coordination and budget forecasting at Amherst College. Expertise in managing complex schedules and enhancing student engagement through innovative programming. Proficient in Event management systems and effective communication, ensuring seamless operations in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Personal Assistant to Realtor Jariel Minerva
Minerva,LLC
Manhattan, NY
08.2022 - 10.2025
- Managed daily calendar, scheduled showings, and coordinated open houses
- Created and updated MLS listings with accurate property details and photos
- Communicated with clients to confirm appointments, send reminders, and gather feedback
- Prepared contracts, disclosures, and marketing materials for listings
- Liaised with photographers, stagers, and contractors to ensure timely service delivery
- Ran errands including signage placement, lockbox setup, and document drop-offs
- Maintained CRM system and tracked leads, follow-ups, and client preferences
- Supported leasing agents with scheduling, document prep, and tenant communication
- Handled incoming calls, emails, and walk-ins with professionalism and discretion
- Assisted with social media content and monthly newsletters
Associate Director of Student Activities
Amherst College
Amherst, MA
02.2022 - 07.2023
- Manage a 1.2 million dollar student fee budget with the ability to forecast expenses and income
- Plan and assist with over 100+ college-wide events and programs, including Spring Concert, Fall Concert series, Prom Night, Fall and Spring Formal, Food Truck Thursdays, AC After Dark, and Saturday night programming
- Supervise the Student Activities & New Student Programs Coordinator
- Manage a broad spectrum of administrative responsibilities, such as hiring student staff and casual employees and supporting the Association of Amherst Student business operations
- Collaborate with the Multicultural resource center, Music Department, Department of Campus Safety, and Office of Student Affairs for Hallmark events to enhance the student experience, such as Latinx Heritage month, Jazz Nights, and the Five College dance battle
- Provide guidance and advice to departments regarding the processes of co-sponsorships and budget allocations
- Work closely with the certified public accountant and senior controller for auditing and tax reconciliations
- Regulate and create new financial and departmental policies regarding student and department co-sponsorships and collaborations
- Provide leadership and direction for new and current programs and projects for the Office of Student Activities and Office of Student Affairs
- Contribute to the development of strategic plans and long-term objectives
- Work cross-departmentally to prepare and manage program budgets and event proposals
- Develop ongoing relationships with internal and external partners
- Monitor and ensure compliance with college policies these policies before and during events
Business Manager & Student Activities Coordinator
Amherst College
Amherst, MA
10.2019 - 02.2022
- Perform daily administrative tasks, which include responding to incoming and outgoing mail, scheduling, answering phones, assisting students with forms
- Supervise 5-7 student workers
- Maintain scheduling for the Director of Student Activities
- Assist with student funding requests and approval of purchases
- Maintain events scheduler for Keefe Campus Center and other campus event spaces
- Coordinate with students and staff on all event registrations and requests
- Oversee marketing and social media coordination for weekly events
- Supervise 10-12 student employees that support campus events
Administrative Assistant for Student Activities & Residential Life
Amherst College
Amherst, MA
09.2016 - 09.2019
- Perform daily administrative tasks, which include incoming and outgoing mail, scheduling, answering phones, assisting students with forms
- Provide front-line customer service for Student Activities and Residential Life
- Supervise 2-3 student workers
- Coordinate all maintenance work within the Campus Center by working with Custodial Services, Post Office, and Facilities Department
- Answer and direct phone calls to the Assistant Director and Director of Residential Life
- Maintain websites for the Keefe Campus Center and the Office of Residential Life
- Keep abreast with software and hardware systems that can facilitate our programs, including Microsoft Office Suite, CS Gold, EMS Reservation system, Datatel, CMS, and Campus Labs Engage.
Administrative Assistant II
Mott MacDonald
West Springfield, MA
02.2015 - 07.2016
- Provided day-to-day administrative support for ongoing pipeline projects that included extensive data entry and map plotting
- Administer backup for the front receptionist on a needed basis, such as answering phones, ordering supplies
- Maintained the Out of Office memo on a day-to-day basis
- Supported various office initiatives with health safety, such as fire alarms, active shooters, and dangerous citizens
- Assisted with updating Project manager's resumes monthly
- Updated confidentiality contracts for clients and subcontractors and updated internal servers for HM and clients
- Managed timecard entries for land surveyors weekly
- Served on the Sustainability Committee that helped reduce the amount of energy within the office space using innovative ideas
- Organized 'Lunch and Learns' for clients monthly
- Coordinated drop-offs and pickups for confidential documents through Iron Mountain
- Created and edited weekly meeting agendas for four project managers
- Managed all travel arrangements for Project managers, staff, and outside clients
- Organized Pipeline Project documents, which include COIs, W9s, and work permits
- Updated company contact lists monthly
Education
Masters of Higher Education -
University of Massachusetts Amherst
Amherst, MA05.2021
Bachelor of Arts - Environmental Studies
Hampshire College
Amherst, MA05.2014
Skills
- Calendar management
- Document preparation
- Event coordination
- Event management system
- Customer communication
- Social media marketing
- Time management
- Problem solving
- Attention to detail
- Excellent communication skills
- Expense tracking
- Travel arrangements
- Operations support
- Conference planning
- Travel booking management
- Social media savvy
- Account management
- Office supply management
- Scheduling
- Dedicated team player
- Purchasing and procurement
- Administrative support
- Project planning
Leadership And Committees
- Campus Activities Board Advisor
- Community Standards Review Board Member
- Latinx Heritage Committee Member
- Registered Student Organization Advisor
Languages
Spanish
Professional
Timeline
Personal Assistant to Realtor Jariel Minerva
Minerva,LLC
08.2022 - 10.2025
Associate Director of Student Activities
Amherst College
02.2022 - 07.2023
Business Manager & Student Activities Coordinator
Amherst College
10.2019 - 02.2022
Administrative Assistant for Student Activities & Residential Life
Amherst College
09.2016 - 09.2019
Administrative Assistant II
Mott MacDonald
02.2015 - 07.2016
Masters of Higher Education -
University of Massachusetts Amherst
Bachelor of Arts - Environmental Studies
Hampshire College