Monica Stone
Machesney Park,IL
Summary
Experienced registered nurse with a strong background in ambulatory care and leadership roles. Skilled in leading healthcare teams, applying best practices and delivering quality patient care while also reaching organizational goals.
Advanced into leadership roles and played a key part in opening a multispecialty clinic, overseeing facility setup, workflow design and coordination across specialties to ensure patient centered processes
Overview
11
11
years of professional experience
Work History
Quality Resource Coordinator
UW Health Northern Illinois
10.2022 - Current
- Conducts training and tracers for OSHA, Joint Commission, and IDPH compliance in ambulatory areas.
- Assists in developing, maintaining and updating ambulatory policies, procedures and standard work.
- Provides monthly reports on quality goal data and tracked trends for process improvement.
- Contributes to A3 workgroups and value stream analysis.
Ambulatory Operations Manager
UW Health Northern Illinois
09.2017 - 10.2022
- Lead, mentor, and develop nursing supervisors and staff of 50 plus clinical staff to foster a culture of excellence and accountability.
- Manage recruitment, hiring, onboarding, and performance evaluations for nursing and support staff.
- Collaborate with physicians, administrators, and interdisciplinary teams to align clinical operations with organizational goals.
- Participated in system updates and workflow changes to improve patient care and workflows.
- Oversee annual budget planning, cost control, and resource allocation to maximize operational effectiveness
- Assist in executing strategic initiatives to expand services and optimize care delivery, conducting audits, tracking key metrics, and presenting performance reports to executive leadership and staff.
- Ensure adherence to state and federal regulations, Joint Commission standards, and hospital policies while leading initiatives to enhance patient safety, infection control, and evidence-based nursing practices.
Nursing Supervisor
UW Health Northern Illinois
08.2015 - 09.2017
- Supervise and support a team of nurses, medical assistants, and support staff to ensure high-quality patient care.
- Provide mentorship, coaching, and performance evaluations to foster professional development.
- Monitor patient care standards, identifying and addressing areas for improvement to enhance patient outcomes.
- Lead initiatives to improve patient safety, infection control, and regulatory compliance.
- Serve as a liaison between nursing staff, providers, and administration to promote effective communication and collaboration.
- Ensure compliance with hospital/clinic policies, state regulations, and evidence-based nursing practices.
Registered Nurse
UW Northern Illinois Formerly Swedish American
09.2013 - 08.2015
- Primary RN providing comprehensive care to obstetric, gynecologic and postpartum patients in outpatient settings.
- Perform Non stress tests, and assist with various in office procedures including colposcopy, biopsies, IUD insertions and LEEP procedures.
- Conducted assessments and triage patients daily via telephone and in person.
- Worked closely with ob gyn providers and multidisciplinary teams to provide quality care.
- Coordinate and facilitate patient flow in busy clinic, managing high patient volumes.
- Scheduled surgery for providers and performed prior authorization with insurance companies.
Education
Masters of Healthcare Administration - Healthcare Administration
Southern New Hampshire University
Hooksett, NH01-2026
Bachelor of Science - Nursing
OSF Saint Anthony College of Nursing
Rockford, IL 06-2002
Skills
- Healthcare Systems: EPIC, Meditech and DigiChart
- Operations: Resource Allocation, Workflow Optimization, Compliance and Data Analysis
- Critical thinking
- Time management
- Leadership
- Adaptability
- Project Management
Timeline
Quality Resource Coordinator
UW Health Northern Illinois
10.2022 - Current
Ambulatory Operations Manager
UW Health Northern Illinois
09.2017 - 10.2022
Nursing Supervisor
UW Health Northern Illinois
08.2015 - 09.2017
Registered Nurse
UW Northern Illinois Formerly Swedish American
09.2013 - 08.2015
Masters of Healthcare Administration - Healthcare Administration
Southern New Hampshire University
Bachelor of Science - Nursing
OSF Saint Anthony College of Nursing
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