Monica Stones

Care for six children daily, ages newborn to five years old.

• Assisted customers with returns, refunds and resolving transaction issues.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Checked personal identifications during alcohol and tobacco sales.
• Performed cash, card and check transactions to complete customer purchases.
• Handled cash with high accuracy and took care to check bills for fraud.

• Verified and submitted timekeeping information for accurate and efficient payroll processing.
• Provided customer service to employees regarding payroll inquiries and issues.
• Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
• Resolved issues and inquiries regarding health benefits and deductions.
• Conducted employee orientations and benefit packets to promote understanding of coverage and options.

• A/P, A/R
• Payroll Processing
• Customer Service
• Take off/ Order Processing
• Answer multiple phone lines

• Admit and Discharge Patients Order Labs, X-rays Stock/order Supplies
• Answered and directed incoming calls to correct rooms
• Restocked supplies and submitted purchase orders to maintain stock

• Answer multiple phone lines
• Maintained current and accurate medical records for patient's
• Schedule Appointments, order labs, x-rays
• Check Patients in and out
• Collect and Deposit Daily Revenue

• Answer Multiple Phone Lines
• Scheduled Patients Appointments
• Collect and Deposit Daily Revenue
• Maintained current and accurate medical records for patients
• Registered new patients
• Maintained office supplies and inventory