Monica Sule
McKinney,Texas
Summary
Dynamic HR professional with 12 years of diverse experience in human resources management, employee relations, and HR systems. Proficient in leveraging HR technologies to streamline processes and enhance employee experiences. Eager to transition into a Workday HCM Consultant role, bringing strong analytical skills, a deep understanding of HR functions, and a commitment to continuous improvement. Excellent diagnostics abilities with proficient training in the Workday HCM system, Workday Reporting, Organization and Staffing models, Business process, and staffing transactions. Ability to work cross-functionally with various stakeholders and team members.
Overview
24
24
years of professional experience
Work History
Admission & Outreach Support Specialist
North Texas Job Corps
McKinney, Texas
06.2023 - 06.2024
- Provided comprehensive support services to admission counselors and CTS, ensuring compliance with government regulations and management directives
- Conducted quality control for all submitted OA files and placements, verifying accuracy, completeness, eligibility, and adherence to ethical standards
- Performed Quality Assurance checks for the timely and accurate submission of required documentation for all initial and post-placement services for students
- Supported OA, Center, and CTS contracts to meet OMS standards and performance guidelines, maintaining monthly arrival goals as directed by management
- Developed partnerships with youth development agencies, one-stop agencies, churches, and community organizations to expand the recruitment base for potential students
- Actively participated in student employability programs and activities to enhance career readiness
- Maintained a centralized library of required documents, handbooks, directives, and standard operating procedures for easy access and reference
- Coordinated and reported property inventories as assigned, ensuring proper accountability.
Customer Service Lead
City of McKinney at Apex Centre
McKinney, Texas
02.2019 - 07.2023
- Addressed customers courteously using suitable methods and problem-solving skills
- Assisted with mentoring new employees during and after training
- Assist with performance evaluation and provide constructive feedback to representatives
- Work with Leadership to monitor the effectiveness of service policies and practices
- Offer suggestions to the leadership team about how to improve daily sales trends.
Sr. Manager Employee Relation
Cyient (formerly known as Infotech Enterprises Ltd.)
India
- 11.2011
- Maintained regular communication with senior management to assess goal achievement and identify areas for improvement
- Analyzed and revised compensation and benefits policies to ensure competitive offerings and compliance with legal standards
- Led and mentored team members on best practices, operational efficiency, and procedural adherence
- Acted as a liaison between management and employees, addressing inquiries, interpreting contracts, and resolving workplace issues
- Transformed the team into a highly productive, results-oriented unit through innovative initiatives and strategies
- Reduced staff turnover by implementing effective selection, orientation, and training processes
- Conducted timely performance feedback and appraisals to enhance employee development
- Managed compensation, benefits, and performance management systems to optimize HR functions
- Advised managers on organizational policies, including equal employment opportunity and sexual harassment, recommending necessary changes
- Professional Achievement: Successfully traveled to the UK to address diverse business unit needs, focusing on performance appraisals and career progression planning for employees on off-site projects.
Manager Strategic Resourcing
Wipro Technologies Ltd.
India
08.2004 - 08.2008
- Led recruitment efforts as Location Head, overseeing the end-to-end talent acquisition process to meet organizational needs
- Identified staffing vacancies, conducted interviews, and selected applicants to fill positions effectively
- Supervised and coordinated the work of subordinate staff in employment, compensation, labor relations, and employee relations
- Executed campus hiring initiatives in the West Zone, specifically targeting Maharashtra to attract top talent
- Professional Achievements: Received the Best Recruiter Award from a client for exceptional recruitment services
- Achieved a target of ramping up 300 new hires within three months
- Implemented process improvements at the location, enhancing recruitment efficiency and effectiveness.
Syst. Executive
KPIT Infosystems Ltd.
India
08.2000 - 05.2002
- Involved in resourcing and recruitment activity for offshore ODC, UK & and US
- Responsible for allocating resources for different projects for UK & US territories.
Deputy Manager HR (HR Business Partner)
Tata Honeywell Ltd.
India
02.2003
- Maintained comprehensive records and compiled statistical reports on personnel-related data, including hires, transfers, performance appraisals, and absenteeism rates
- Administered compensation, benefits, and performance management systems to ensure alignment with organizational goals
- Prepared personnel forecasts to accurately project employment needs and support workforce planning
- Provided outplacement and relocation assistance to terminated employees, facilitating smooth transitions.
Resource Executive
Zensar Technologies Ltd. (ICIL)
Pune, India
10.1999
- Responsible for allocating resources for different projects in India
- Manpower projections and Personnel requisitions, organization charts, Monthly reports of Manpower status, vacancies, and turnover
- Technical CV writing.
Education
M.B.A (HR & Systems) -
University of Pune, India
01.1999
BCom -
Pune University, India
01.1997
SHRM- CP Certified -
HRMS Certification Series from Collin College Texas USA
Workday HCM training at Cloud Foundation -
Skills
Technical Skills
Workday Skills – Workday HCM, Basic Navigations, Reporting, Staffing Model, Business process
Web Integrations – Inbound and Outbound EIBs, Reports, Calculated Fields
Document Processing –MS Office, MS Word, MS PowerPoint & MS Excel
Reporting Tools- Workday Report writer
Core Competencies
- HR Strategy & Planning
- Employee Relations & Engagement
- HRIS Management
- Data Analysis & Reporting
- Talent Acquisition & Development
- Change Management
- Training & Development
- Compliance & Policy Development
Personal Information
Date of Birth: 02/26/75
Timeline
Admission & Outreach Support Specialist
North Texas Job Corps
06.2023 - 06.2024
Customer Service Lead
City of McKinney at Apex Centre
02.2019 - 07.2023
Manager Strategic Resourcing
Wipro Technologies Ltd.
08.2004 - 08.2008
Deputy Manager HR (HR Business Partner)
Tata Honeywell Ltd.
02.2003
Syst. Executive
KPIT Infosystems Ltd.
08.2000 - 05.2002
Resource Executive
Zensar Technologies Ltd. (ICIL)
10.1999
Sr. Manager Employee Relation
Cyient (formerly known as Infotech Enterprises Ltd.)
- 11.2011
M.B.A (HR & Systems) -
University of Pune, India
BCom -
Pune University, India
SHRM- CP Certified -
HRMS Certification Series from Collin College Texas USA
Workday HCM training at Cloud Foundation -
Similar Profiles
Arleighshya McElroyArleighshya McElroy
Residential Advisor at North Texas Job CorpsResidential Advisor at North Texas Job Corps
Catina ClaytonCatina Clayton
Work Based Learning Coordinator at North Texas Job Corps CenterWork Based Learning Coordinator at North Texas Job Corps Center
CHARLICIA HARPERCHARLICIA HARPER
Career Counselor I Program Manager at North Texas Job CorpsCareer Counselor I Program Manager at North Texas Job Corps
Arina OrlovaArina Orlova
CUSTOMER SERVICE REPRESENTATIVE at ATLANTIC AVIATION CORP.CUSTOMER SERVICE REPRESENTATIVE at ATLANTIC AVIATION CORP.
Kaitlin BinionKaitlin Binion
Childcare Provider at Kids R Kids Learning AcademyChildcare Provider at Kids R Kids Learning Academy