MONICA TADLOCK
St Louis,MO
Summary
Skilled in instrument preparation and creating personable relationships, I enhanced patient care at Water Tower Dental Group & Orthodontics. My expertise in regulatory compliance and ability to foster welcoming environments led to improved efficiency and patient satisfaction. Fluent in Spanish, I also excelled in legal and healthcare settings, demonstrating exceptional multitasking and stress management skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dental Assistant
Water Tower Dental Group & Orthodontics
Arnold, MO
09.2024 - Current
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Exposed dental diagnostic x-rays.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Established clean, sterile and welcoming environment for patients.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Checked with participants throughout procedures to help alleviate anxiety.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Conducted dental cleanings and checked teeth for cracked fillings.
- Educated patients on treatment procedures and post-procedure home care.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Assisted dentist with scanning apposing teeth quadrant for accurate crown or onlay molding.
- Performed diagnostic imaging procedures by operating and preforming dental x-ray, panoramic and CBCT x-ray and intraoral images.
- Fostered relationships with patients to minimize anxiety and distress and enhance cooperation.
- Provided support services as needed including stocking supplies, cleaning rooms, changing bedding.
- Provided assistance to physicians and other technologists during complex procedures.
Bilingual Legal Assistant
Ituarte & Ituarte P.C
11.2023 - 04.2024
- Managed front desk duties including answering phone calls, scheduling appointments, and greeting clients
- Obtained and requested cash and card payments
- Communicated with clients to provide updates on case progress and gather necessary information in both English and Spanish
- Assisted lawyers with administrative tasks such as preparing legal documents
- E-filed traffic tickets through MO court.
- Calendared MO court trial dates for both attorneys.
- Notarized documents in both English and Spanish.
- Redacted confidential information from legal documents on case-by-case basis.
- Created and updated case management and client account databases.
- Drafted correspondence, documented data and submitted materials to appropriate parties.
- Interpreted verbal conversations between attorneys and non-English speaking clients.
- Proofread translated documents to ensure accuracy of language usage.
- Reviewed contracts written in both languages for accuracy and completeness of content.
- Created case files for clients, including organizing and maintaining electronic and hard copy records.
- Translated legal documents from English to Spanish and vice versa.
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
Hostess/Front Desk
Four Seasons Hotel
09.2022 - 11.2023
- Efficiently managed guest seating and reservation system, ensuring smooth flow of service
- Greeted and seated guests in a timely manner, assisting with reservations and inquiries
- Directed phone calls and provided exceptional customer service in a high-volume restaurant
- Reviewed VIP and returning guest to offer a personalized welcome
- Efficiently prepared for the evening by attending daily staff meeting and coordinated reservations with all colleagues
- Quickly reported restaurant and hotel lobby necessities such as maintenance or upkeep though HOTSOS
- Cleaned, prepared and printed menus routinely
H.I.M. Specialist
Electronic Health Records, SLUCare
05.2018 - 08.2020
- Receive and process medical records request
- Processed and rerouted cash, checks and card payments
- Kept accurate log of medical records request and subpoenas
- Copied, faxed and input data into company system using pro scan
- Answering and transferring high volume calls
Education
GED -
St. Louis Community Collage
Skills
- Instrument preparation
- Regulatory compliance
- OSHA regulations
- Medical records management
- Periodontics
- Stress management techniques
- Creating personable relationships
- Created a welcoming atmosphere while providing a hygienic environment
- Prioritizing tasks efficiently
- First Aid/CPR
Certification
Missouri State Notary License
Languages
Spanish
Professional
Timeline
Dental Assistant
Water Tower Dental Group & Orthodontics
09.2024 - Current
Bilingual Legal Assistant
Ituarte & Ituarte P.C
11.2023 - 04.2024
Hostess/Front Desk
Four Seasons Hotel
09.2022 - 11.2023
H.I.M. Specialist
Electronic Health Records, SLUCare
05.2018 - 08.2020
Missouri State Notary License
GED -
St. Louis Community Collage
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