Monica Thompson
Rockport,TX
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Office Manager
Roland Barrera Insurance
01.2017 - 11.2022
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Safety Supervisor
Bay Ltd.
01.2001 - 01.2017
- Participated in safety meetings and assisted construction/project manager by answering questions from staff members.
- Completed workplace safety and hazard inspections.
- Offered staff coaching on observed at-risk work habits to minimize accidents and increase workplace safety.
- Analyzed onsite incidents and instituted precautionary measures to reduce risk and severity of workplace injuries.
- Monitored safety practices of new and existing employees.
- Inspected work practices and procedures for compliance with company and federal regulations.
- Trained company employees in safety procedures and provided in-depth documentation for review.
- Instructed employees on OSHA standards.
- Reviewed company processes and suggested methods that would improve overall safety for all employees.
- Mentored and managed team of safety specialists and enforced safety protocols among associates.
- Recognized, documented and advised on removal of hazards.
- Conducted safety audits and investigated plant quality issues.
- Provided assistance in managing health and safety programs aligned with industry standards.
- Responded to any emergencies as instructed and with utmost efficiency.
- Inspected worksites, practices and gear for compliance with established safety standards.
- Gathered information, prepared reports, and drafted correspondence related to cases.
- Developed safety training procedures and authored manuals for distribution to staff members.
- Implemented safety training and traffic safety instructional courses which bolstered improvements in safety culture across personnel groups.
- Identified and eliminated potential safety code deficits and addressed adequacy of fire exits, stairways, aisle spaces and sprinkler systems through annual inspections.
- Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
- Served as primary backup to officer in charge with various responsibilities related to compliance, operations management, and staff supervision.
- Wrote, coordinated and delivered mass educational briefings focused on occupational accident trends and prevention.
- Helped probation and pretrial services officers carry out investigation and supervision duties, providing assistance and technical support in variety of areas.
- Inspected facilities for adherence to fire, hazard and safety guidelines.
- Checked written JSAs and permits for adherence to regulations.
- Developed safety policies and procedures to be used at medical facilities.
- Provided instructions to staffers during fire drills and emergency evacuations.
Education
Dental Assistant - Dental Assisting
South Texas Vocational Technical Institute
Corpus Christi, TX07.2017
Associate Of Applied Science - OSHT
Del Mar College
Corpus Christi, TX12.2016
Substitute Teacher Certification
Del Mar College
Corpus Christi, TX12.1998
Skills
- Sorting and Delivering Mail
- Deposit Collection
- Payroll Administration
- Vendor Liaising
- Accounts Payable and Receivable Auditing
- Office Supplies and Inventory
- Biweekly Payroll Processing
- Job Bidding
- Client Correspondence
- Administration and Operations
- Skilled in Microsoft Office
- Leadership and Change Management
- Employee Timesheet Processing
- Budgetary Planning
- Staff Training
- Office Management
- Policy and Procedure Modification
- Team Management
Accomplishments
Cum laude graduate Del Mar College Dec.2016.
Certification
- Hazmat Certified Technician Trained and Certified
- Emergency Medical Response Trained and Certified
- CPR/First Aid Trained and Certified
Additional Information
Corpus Christi Ronald McDonald House Volunteer
Corpus Christi Women's Shelter Volunteer
Timeline
Office Manager
Roland Barrera Insurance
01.2017 - 11.2022
Safety Supervisor
Bay Ltd.
01.2001 - 01.2017
Dental Assistant - Dental Assisting
South Texas Vocational Technical Institute
Associate Of Applied Science - OSHT
Del Mar College
Substitute Teacher Certification
Del Mar College