Summary
Work History
Education
Skills
Timeline
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Monica Thompson

York,PA

Summary

Dynamic professional with extensive experience as a Caregiver at Access Care At Home, excelling in medication management and customer service. Proven ability to enhance client independence and satisfaction through effective meal preparation and compassionate support. Strong team collaboration skills fostered a culture of excellence, ensuring high-quality care and safety standards.

Work History

Caregiver

Access Care At Home
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Residential Trash Supervisor

Republic Service
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Office Manager

Vitas Hospice

Education

York County Votech
York, Pennsylvania
1982

Skills

  • Medication management
  • Meal preparation
  • Safety protocols
  • Customer service
  • Team collaboration
  • Workflow optimization

Timeline

Caregiver

Access Care At Home

Residential Trash Supervisor

Republic Service

Office Manager

Vitas Hospice

York County Votech

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Monica Thompson