Monica Torres Bouldin
Sanford,NC
Summary
Dedicated organizer , great team player . Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
10
10
years of professional experience
Work History
Secretary
Mariela Trucking LLC
01.2020 - Current
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Ran errands pertaining to business while owners were OTR
- Created and updated records and files to maintain document compliance.
- Maintained electronic filing systems and categorized documents.
- Booked airfare, hotel, and ground transportation to coordinate office travel.
- Assisted coworkers and staff members with special tasks on daily basis.
Pharmacy Technician
Sanford Pharmacy
05.2019 - 01.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Collected co-payments or full payments from customers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Counted, measured and compounded medications following standard procedures.
Housekeeper
Westfield Rehabilitation Center
01.2018 - 05.2018
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Considered the occupants/patients in room to respect their boundaries while maintaining my duties.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Adhered to professional house cleaning checklist.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Operated electronic backpack vacuums and floor sweepers.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Hostess
Ruby Tuesday
01.2014 - 12.2016
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Southern Lee High School
08.2015
Skills
- Appointment Scheduling
- Sales Support
- Supply Restocking
- Office Administration
Spanish
I am a fluent spanish speaker , Confident in grammatical area here too .
Additional Information
I have been a member of my church community for 22 years . I attend church at Christian Faith ministries. I am a youth leader , i have been a teacher here for 7 years now . I am very passionate about people but my target area is with the Teens.
Languages
Spanish
Native or Bilingual
Timeline
Secretary
Mariela Trucking LLC
01.2020 - Current
Pharmacy Technician
Sanford Pharmacy
05.2019 - 01.2020
Housekeeper
Westfield Rehabilitation Center
01.2018 - 05.2018
Hostess
Ruby Tuesday
01.2014 - 12.2016
High School Diploma -
Southern Lee High School
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