Monica Torres Ortega

Bashas'/Food City

Casa Grande, AZ

09.1994 - Current

Executed regular audits of scanned documents for accuracy and completeness.
Conducted price audit scans and documented results.
Greeted customers and delivered excellent customer service to promote sales and repeat business.
Completed price changes and maintained proper signage for product displays.
Addressed pricing discrepancies by researching original price and fixing inaccurate information.
Resolved customer complaints or answered customers' questions.
Greeted customers and answered any questions they had about the store's products and services.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Trained new team members in cash register operation, stock procedures and customer services.
Received and recorded cash, checks and transfers.
Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
Received and verified incoming shipments for accuracy of items, quantities, and condition.
Processed returns to vendors and maintained accurate records of all returned items.
Tracked expiration dates on perishable items such as food items, medications, removing outdated products from circulation.
Put merchandise in assigned area, added tags and secured larger pieces as required.