Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Monica Trinh

Fountain Valley,CA

Summary

Financially independent student with a strong desire to gain industry experience. Hardworking and quick learner with a flexible schedule. Capable of excelling independently and thriving in collaborative environments to effectively accomplish tasks with others.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Server, Lead Food Runner, Cashier, Baker

The Cheesecake Factory
11.2021 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Arranged bakery displays to showcase cheesecakes and baked goods to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Awarded "Employee of the month" twice
  • Certified as a "Designated Trainer"
  • Lead runner on weekend nights.

Server, Carryout, Delivery, Catering, Host, Busser, Runner

Claim Jumper
01.2019 - 01.2020
  • Greeted customers warmly upon arrival and provided friendly presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Prepared and delivered large catering orders to verify accuracy and completeness.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Awarded "Employee of the month"

Carryout, Delivery, Catering Server, Host

Maggiano’s Little Italy
01.2017 - 01.2019
  • Used POS system to enter orders, process payments and issue receipts.
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Operated cash register to accept cash, debit and credit card payments from customers.
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Awarded "Employee of the month"

Team Leader, Trainer & Creamologist

Creamistry
01.2016 - 01.2017
  • Promoted to Team Leader within 2 months
  • Worked as cashier, dishwasher, food preparation, food service, and took inventory & stock.
  • Crafted ice cream, milkshakes and various sundaes using nitrogen.
  • Independently opened & closed store 6 days per week.
  • Awarded "Employee of the month"

Sole Employee

Daniel R Cohen
01.2014 - 01.2017
  • Photographed, scanned & sold listings consistently for 3 years.

Education

Culinary Arts

Orange Coast College
Costa Mesa, CA
06-2026

Skills

  • Fluent in English
  • Spanish & Vietnamese language proficiency
  • Highly organized with strong attention to detail
  • Ability to maintain productivity in high-stress environments
  • Reflective of mistakes and always conscious to improve
  • Reliable menu knowledge retention
  • Willingness to learn
  • Safe food handling
  • Strong interpersonal skills

Certification

  • ServSafe Food Handler
  • California RBS Certified

Timeline

Server, Lead Food Runner, Cashier, Baker

The Cheesecake Factory
11.2021 - Current

Server, Carryout, Delivery, Catering, Host, Busser, Runner

Claim Jumper
01.2019 - 01.2020

Carryout, Delivery, Catering Server, Host

Maggiano’s Little Italy
01.2017 - 01.2019

Team Leader, Trainer & Creamologist

Creamistry
01.2016 - 01.2017

Sole Employee

Daniel R Cohen
01.2014 - 01.2017

Culinary Arts

Orange Coast College

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