Monica Turcan
Seattle,WA
Summary
Results-driven HR professional with a proven track record of delivering award-winning solutions. Experienced in both established organizations and start-ups, bringing a wealth of knowledge and expertise to any team. Recently relocated to Seattle, eager to find a role that offers new and demanding challenges, as well as opportunities for diverse learning and meaningful impact.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Management Consultant, Leadership and Culture
Accenture
10.2020 - Current
- Build, launch, and maintain effective programs, tools, and resources needed for development, talent management, selection, succession planning
- Leveraged data to evaluate and manage the consistency and effectiveness of levels and standards of performance and performance evaluation
- Generated metrics to evaluate effectiveness, ROI and inclusivity of programs and processes, and identify insights that will drive to continuous improvement and sustainability
- Partner with key client stakeholders to bring the talent programs to life while identifying gaps and recommending solutions for needs that aren’t currently met
- Serve as a resource for Senior Leaders providing just in time education, perspective and influence as it relates to evaluating and growing talent by leveraging existing programs, processes and tools
- Produce and present people data insights that enable clients to make great decisions about their talent and take actions that further growth
- Build, managed, and evolved tools and solutions from manual to fully automated ensuring it drives toward efficiency and scale whilst achieving inclusivity
- Established organizational development and design principles that can be leveraged by all functions across small to medium organization to use as they grow and scale
- Ensure that talent development programs are equitable and available to a diverse team of global team members
Client Manager
Mindgym
02.2019 - 10.2020
- Closed £800k and build a £1.5mil pipeline from scratch with the FMCG sector
- Provided over 300% growth within established client relationships
- Build new solution sets specific to FMCG, to support behavioural change design, diversity and inclusion, respect, management development aligned to the current unique climate
- Set up new key strategic partnerships to develop additional revenue opportunities
- Designed and delivered events and webinars (Change, D&I, Wellbeing) to promote and engage with C-suit stakeholders
- Lead the team of bid submission for local and global RFP within the FMCG sector
- Lead the delivery team to ensure best delivery and tangible ROI in order to leverage account growth opportunities
- In the first 4 months of joining the business I was able to arrange direct meetings with over 40 UK, EMEA & Global Heads of Business from FTSE 350, Fortune 500 and similar sized organizations including L’Oreal, Ferrero, Estee-Lauder, BAT, Imperial Brands, Puig, PepsiCo, Diageo, Chanel, Nestle and several other mid-sized organizations too
Client Manager
Arctic Shores
04.2017 - 02.2019
- Generated revenue in excess of £700k with a 400% increase in growth across existing accounts such as FDM, Virgin Trains, Gowling WLG, KP Snacks, Direct Line Group, RSA
- Build their bespoke recruitment and development consultancy proposition alongside numerous bespoke client pitches and case studies
- Won with Gowling WLG “2018 Standout Innovator” by the Financial Times for transforming the firm’s recruitment process for trainees and apprentices
- Worked with the Management Team in shaping the business strategy and product development
- Lead the marketing team to create and implemented numerous industry specific campaigns, webinars and events
- Coached and helped with the development of new and existing team members
Client Manager
The Chemistry Group
11.2016 - 04.2017
- Responsible for client relationships within the HR selection and recruitment space
- Involved in key aspect of delivery in order to increase account penetration with C-level executives across clients such as House of Fraser, Priory Group, AOL, Burberry
- Led RFP submissions for global opportunities
International Chanel and Client Manager
The Myers-Briggs Company/OPP
11.2014 - 11.2016
- Managed the international client portfolio and training partners of £2.4m across all industries and report directly to the Chief Commercial Officer part of the Executive Management Team
- Achieved a 6% new business growth across the international clients by increasing account penetration and expansion amongst key clients (£10-£100k annual spend) through a highly consultative approach at C level
- Managed and increased the revenue across the European Training Partners from £800k to £1.2mil by proactively working with partners to maximise their selling potential
- Trainer and keep existing partners fully briefed on OPP’s internationals offering and supported them in RFP’s, tenders or bigger pitches
- Lead the international marketing team in designing successful marketing campaigns to reflect the international client needs, interest and industry trends in order to ensure revenue growth
Senior Business Development Executive
Progressive Media Group
09.2012 - 11.2014
- Achieved revenue in excess of £300k by creating new business opportunities through cold calling, marketing campaigns, email shots
- Booked and delivered face to face, virtual client meetings demonstrating the platform and various license options
- Provided online support and training to existing clients and introducing new products and services
- Planned different approaches, pitched and proposals that focused on various client’s needs, concerns, and objectives
Managing Director
CREATIV Association
09.2005 - 09.2011
- Led, supervised and trained a team of 6 people and 20 volunteers to supported the delivery of live projects reaching a total of 600 middle school children
- Partnered with new schools and charities and fundraised over £10,000 to support the facilitation of the organisation’s projects
- Advertised, designed and co-facilitated educational training courses for social youth educators across the country
Education
Ph.D. - Faculty of Health And Life Sciences
De Montford University
Leicester, United Kingdom 01.2032
MSc. - BUSINESS PSYCHOLOGY
UNIVERSITY OF EAST LONDON
London, UK 01.2012
BSc. - Psychology
TITU MAIORESCU UNIVERSITY
Bucharest, Ro01.2010
Skills
- PhD in Psychology (present), MSc Business Psychology (2012) and BSc Psychology (2010)
- Over 10 years of HR experience gained within the world of psychometrics, coaching, talent management, leadership, culture and change and global business transformations
- Enjoy managing large, complex projects in a fast-paced, matrixed, global and ambiguous environment with diverse stakeholders and client base
- Natural self-starter and outcome driven I autonomously deliver against targets and quality standards
- Strong analytical and problem-solving skills, with the ability to synthesize diverse information and make clear recommendations
- Skilled in preparing and delivering clear presentations and building trusting relationships with leaders and employees at all levels
- High integrity and work ethic in handling sensitive information and situations
AWARDS
- Gowling WLG 2018 “Standout Innovator” by Financial Times
- US Bank 2023 “Brandon Hall Group Human Capital Management” Excellence Awards GOLD
Certification
MBTI Step I & II and FIRO B – OPP 2016
International Trainer Certificate – IRT 2011
Languages
Romanian
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working
Hobbies and Interests
- Collecting brainteasers
- Exhibitions
- Theatre and ballet
- Origami
- Baking
- Fitness
- Coaching
Timeline
Management Consultant, Leadership and Culture
Accenture
10.2020 - Current
Client Manager
Mindgym
02.2019 - 10.2020
Client Manager
Arctic Shores
04.2017 - 02.2019
Client Manager
The Chemistry Group
11.2016 - 04.2017
International Chanel and Client Manager
The Myers-Briggs Company/OPP
11.2014 - 11.2016
Senior Business Development Executive
Progressive Media Group
09.2012 - 11.2014
Managing Director
CREATIV Association
09.2005 - 09.2011
Ph.D. - Faculty of Health And Life Sciences
De Montford University
MSc. - BUSINESS PSYCHOLOGY
UNIVERSITY OF EAST LONDON
BSc. - Psychology
TITU MAIORESCU UNIVERSITY
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