Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Monica Valdez

Lafayette ,IN

Summary

Dynamic recruiter and Ops specialist with proven expertise at Morales Group Staffing. Adept at managing high-volume requisitions and conducting thorough candidates screening and background checks. Strong problem solver with exceptional time management skills, consistently enhancing client satisfaction and ensuring compliance. Committed to fostering efficient workflows and delivering results in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Recruiter

Morales Group Staffing
05.2024 - Current
  • Conducted in-person/phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Performed routine audits to ensure compliance with company policy.

Operations Specialist

Morales Group Staffing
03.2024 - Current
  • Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
  • Completing various audits in specific format to accomplish company policies.
  • Processed legal documentation to ensure accurate application submissions.
  • Successfully managed multiple projects simultaneously while adhering to deadlines.
  • Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
  • Collected, arranged, and input information into database system.

Production Worker

Wabash National
10.2022 - 01.2024
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Adapted and performed efficiently in fast passed environments
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased efficiency.
  • Adapted quickly to changes in production schedules, ensuring flexibility in operations.

Production Worker

Subaru of Indiana Automotive Inc.
12.2021 - 09.2022
  • Followed proper work procedures to assemble car components onto vehicles.
  • Operated effectively in high-pressure settings.
  • Quickly adjusted to dynamic workplace changes.
  • Ensured compliance with safety procedures.

Customer Service Representative

JCPenney
01.2018 - 08.2021
  • Met deadlines for picking and packing tasks efficiently.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Diploma -

Lafayette Jefferson High School
Lafayette, IN
05.2020

Skills

  • Administrative skill
  • Recruitment
  • Background checking
  • Data entry (I-9 and E-verify processing)
  • Strong problem solver
  • Time management

Languages

Spanish
Native or Bilingual

Timeline

Recruiter

Morales Group Staffing
05.2024 - Current

Operations Specialist

Morales Group Staffing
03.2024 - Current

Production Worker

Wabash National
10.2022 - 01.2024

Production Worker

Subaru of Indiana Automotive Inc.
12.2021 - 09.2022

Customer Service Representative

JCPenney
01.2018 - 08.2021

Diploma -

Lafayette Jefferson High School

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