Monica Valencia

• Built Bridgepoint Staffing from the ground up, including brand development, service offerings, and internal infrastructure.
• Developed and executed multi-state growth strategy targeting electrical, carpentry, welding, and industrial contractors.
• Secured and maintained client accounts through strategic outreach, relationship management, and customized staffing solutions.
• Designed and implemented screening and vetting processes involving trade-specific interviews, reference checks, and field assessments.
• Manage weekly payroll submission and client invoicing using INVO PEO and QuickBooks; oversee financial reporting and vendor payments.
• Collaborate with CPA, insurance broker, and legal advisors to ensure compliance with workers' comp, USL&H endorsements, and tax strategy.
• Hired and trained internal recruiters; established structured workflows, performance tracking, and reporting systems.
• Directed creation of all marketing and sales collateral, including flyers, pitch decks, website content, and email campaigns.

Achieved the highest billing on the sales team, holding the "Salesperson of the Year" award for outstanding performance in 2024 and maintaining first place. In just two and a half years, have signed up 90+ companies, expanding the client base and driving consistent revenue growth.

• Develop and maintain relationships with new and existing clients in the commercial, industrial and marine sectors.
• Identify new business opportunities, generate leads, and drive sales to expand the company’s client base. Achieve and exceed sales targets and objectives.
• Collaborate with clients to understand their specific staffing requirements, offering tailored recruitment solutions to meet project demands.
• Negotiate contract terms, pricing, and staffing agreements with clients, ensuring mutually beneficial arrangements.
• Provide ongoing support to clients, ensuring that staff placed meet performance expectations and addressing any issues that may arise during employment.
• Monitor industry trends, competitor activities, and market conditions to stay ahead of industry demands and adjust strategies accordingly.
• Maintain accurate records of sales activities, client interactions, and candidate placements.
• Provide regular reports on account performance and sales progress to management.
• Address and resolve any issues or concerns from clients or candidates to ensure satisfaction and retain business.

Responsible for continuously building a pipeline of individuals skilled in every field and phase of commercial and industrial construction, filling approximately 5-7 job orders per day. Led a group of recruiters tasked with finding and qualifying electricians for some of the largest electrical contractors in Florida and the United States.

• Source, qualify, and conduct screening interviews with job candidates.
• Use job boards and social media to source both passive and active candidates.
• Meet with candidates in person to assess qualifications and conduct interviews.
• Create job ads and write job descriptions.
• Follow up with candidates daily to keep them informed.
• Proactively identify and resolve recruitment issues impacting short- and long-term success.
• Support executive decision-making by reporting on metrics and recommending actionable improvements.
• Conduct assessments to qualify trade professionals for various projects.
• Visit job sites to check in with workers and gather information about upcoming projects.
• Collaborate with account managers to understand clients’ hiring needs and goals.

Led in-house recruiting for Epiq Global, consistently filling customer service representative positions and finding candidates with the right skills to assist individuals affected by class action lawsuits against companies like Citibank and Wells Fargo. Met and exceeded expectations by providing the client with top talent, helping them increase productivity and deliver excellent service to their customers.

• Design and implement overall recruiting strategy.
• Develop and update job descriptions and job specifications.
• Prepare recruitment materials and post jobs to job boards.
• Source and recruit candidates using databases and social media.
• Screen candidates' resumes and job applications.
• Conduct interviews using reliable selection methods to filter candidates.
• Assess applicants' knowledge, skills, experience, and aptitudes.
• Onboard new employees.
• Act as a point of contact and build influential candidate relationships throughout the selection process.