Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Monica Vallejo

Cicero,IL

Summary

.

Overview

10
10
years of professional experience

Work History

Uber Driver

Uber Greenlight
10.2019 - Current

• With the responsibility of transporting people to their destinations, some special packages or even just collecting food packages and delivering them to the appropriate addresses.

  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Responded to passenger concerns and complaints politely and professionally.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Followed company guidelines and policies when interacting with passengers.
  • Picked up riders at designated locations and greeted upon vehicle entry.

In-Home Senior Caregiver

Addus Home Health Care
Berwyn, IL
04.2020 - 06.2024

• This job involved visiting the homes of elderly people who needed help cleaning their homes, taking them shopping, taking them to the doctor, taking them for medicines or even just company at home. It consisted mainly of caring for people who could not do things for themselves. Sometimes they needed special help with medicines or medical procedures.

  • Ensured timely administration of prescribed medications according to physician guidelines to maintain optimum health levels in elderly patients.
  • Assisted clients in meeting medical appointments and other engagements promptly through reliable transportation services coordination.
  • Managed household tasks efficiently while maintaining a clean living environment for the seniors I cared for daily.

Waitress

La Chiquita Supermarket
Chicago, IL
04.2017 - 05.2018

• In this job my responsibility was to serve customers, take their orders and bring the food to the table and in between times always check what the customer needed. Here you always work under pressure so I am used to working under pressure since in a food restaurant there are always a lot of people at all times.

  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Cashier

La Baguette
Chicago, IL
09.2015 - 02.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Manufacturer

Victor Envelope Co.
Bensenville, IL
08.2014 - 11.2016
  • In this job, all kinds of propaganda were made from different materials, so I had to use all kinds of machines and operate them according to the training I had received, from printing, cutting and packaging.
  • Collaborated with team members to achieve targets, resulting in increased productivity and timely order fulfillment.
  • Worked with raw materials to develop complete and commercially viable products.
  • Assisted in the planning and execution of routine equipment maintenance, ensuring minimal disruption to ongoing operations.

Education

Respiratory Teraphy

St Augustine College
Chicago, IL

Graduate Certificate - High School

Epo 114
Mexico City

Skills

  • Customer Service
  • Patience and understanding
  • Punctuality
  • Safe Driving
  • Time Management
  • Communication
  • Kind
  • Team work
  • Stress Management
  • Efficiency and Time Management
  • Safety-focused
  • Dependable and reliable
  • Cleanliness
  • Schedule Management

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

In-Home Senior Caregiver

Addus Home Health Care
04.2020 - 06.2024

Uber Driver

Uber Greenlight
10.2019 - Current

Waitress

La Chiquita Supermarket
04.2017 - 05.2018

Cashier

La Baguette
09.2015 - 02.2018

Manufacturer

Victor Envelope Co.
08.2014 - 11.2016

Respiratory Teraphy

St Augustine College

Graduate Certificate - High School

Epo 114
Monica Vallejo