Monica Villa
Oklahoma City
Overview
14
14
years of professional experience
3
3
Certifications
Work History
88M Motor Transport Operator
Army National Guard-Oklahoma
Ada
10.2024 - Current
- Operated military vehicles to transport personnel and equipment safely and efficiently.
- Conducted routine vehicle inspections and maintenance to ensure operational readiness.
- Coordinated logistics for troop movements and supply deliveries in diverse environments.
- Managed vehicle loading and unloading during missions, ensuring timely delivery of supplies.
- Communicated with team members to enhance situational awareness and mission coordination.
Public Benefits Specialist
Ensemble Health Partners
Amarillo
10.2023 - 04.2024
- Reviewed eligibility for medical insurance coverage and other benefit plans.
- Checked accuracy and completeness of benefits applications and documents.
- Provided assistance to plan participants by explaining benefits information to ensure educated selections.
- Developed documents outlining details about each available benefit program option.
- Stayed current with benefits trends and legislation through continuous education and professional development.
- Processed benefits invoices for payment, verifying accuracy and resolving discrepancies with vendors.
Texas State Advisor
Department of Health and Human Services
Amarillo
09.2019 - 10.2022
- Advised on public health policies and procedures for community wellness initiatives.
- Analyzed data to identify trends in community health needs and resources.
- Managed documentation and compliance processes for departmental health programs.
- Interviewed clients to obtain information about employment history, educational background, and career goals, identifying barriers to employment.
- Referred to tests, records and interviews to evaluate students' or individuals' abilities and interests.
Correctional Officer
Texas Department Of Criminal Justice
Amarillo
12.2011 - 10.2019
- Monitored inmate behavior to maintain safety and security within the facility.
- Inspected inmate living areas regularly for contraband and safety hazards, ensuring compliance with facility standards.
- Enforced facility rules and regulations consistently among inmates and staff members.
- Responded promptly to emergencies, ensuring the safety of inmates and staff.
- Documented incidents, observations, and daily activities in detailed reports to maintain accurate records and facilitate incident review.
- Coordinated secure transportation of inmates for court appearances and medical appointments, prioritizing safety and adherence to procedures.
Education
GED -
Tascosa High School
Amarillo, TX06.2006
Some College (No Degree) - Respiratory Therapy
Amarillo College
Amarillo, TXSkills
- Vehicle operation
- Logistics coordination
- Route optimization
- Emergency response
- Routine maintenance
- Data analysis
- Record keeping
- First aid training
- Time management
- Effective communication
- Situational awareness
- Customer service
Certification
Class A CDL
Timeline
88M Motor Transport Operator
Army National Guard-Oklahoma
10.2024 - Current
Public Benefits Specialist
Ensemble Health Partners
10.2023 - 04.2024
Texas State Advisor
Department of Health and Human Services
09.2019 - 10.2022
Correctional Officer
Texas Department Of Criminal Justice
12.2011 - 10.2019
GED -
Tascosa High School
Some College (No Degree) - Respiratory Therapy
Amarillo College