MONICA VILLEGAS
Placentia,CA
Summary
A detail-oriented and driven administrative professional with more then 10+ years experience in the construction industry. Seeking a challenging growth opportunity to utilize, and develop, current professional skills and experience to assist the company in continued success and growth of the business.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
OC Development
07.2023 - Current
- Actively listened to homeowners, handle concerns quickly and schedule on a timely manner.
- Utilize sales force daily.
- Schedule and coordinate with trades and home owners to take care of warranty items.
Office Manager/Administrator - Business Operations
Blue Line Construction Services
12.2013 - 07.2023
- Management of records relating to contracts, purchase orders and purchase order requests, invoices, archived ledgers and expense reports.
- Creation of bid packages for all company projects.
- Establish and enforce company policies related to billing procedures.
- Administered payroll and maintained proper documentation of employee personnel.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Assist in the management of project calender that includes coordination of employee schedules, business meetings, zoom calls and job site surveys with clients.
Bookkeeping Clerk
Better Bookkeeping Services Inc
09.2014 - 06.2022
- Managed 20+ Bank Reconciliations monthly
- Administrated Accounts Payable/Receivable daily
- Processed biweekly, semimonthly, weekly and monthly payrolls for 30+ companies
- Completed and submitted tax forms and returns, workers' comp forms and pension contribution documentation.
- Verified and posted account transactions to prepare checks and maintain accounting ledgers.
Skills
- Self Driven
- Invoicing and Billing
- Payroll Administration
- Verbal and Written Communication
- Bilingual (English/Spanish)
- Documentation and Reporting
- Data Entry
- Scheduling and Coordinating
- Problem Resolution
- Leadership/Management
- Proficient in QuickBooks, Access, ACT, Sales Force and Hyphen Solutions
- Proficient in Microsoft Outlook, Excel, PowerPoint, and Word
Timeline
Customer Service Representative
OC Development
07.2023 - Current
Bookkeeping Clerk
Better Bookkeeping Services Inc
09.2014 - 06.2022
Office Manager/Administrator - Business Operations
Blue Line Construction Services
12.2013 - 07.2023