MONICA VUONG

• Placed prices and descriptive signage to enhance displays and promote items.
• Enhanced sales by aligning displays with corporate strategy.
• Enhanced store and display appearance, utilizing seasonal promotions and trends, to drive strategy.
• Accelerated sales growth through strategic promotion of new releases.
• Presented updated floor plans and design strategy to store management.
• Coordinated efforts between the store team and the store manager ensure alignment with company guidelines.
• Organized visual displays for optimal customer engagement.
• Reviewed KPI and sales reports to enhance sales performance and meet targets.

Addition

During my time working in retail visual merchandising, I had the opportunity to support a variety of store openings and projects. This included the SOHO store opening for H&M's newest location, the first of its kind in the United States. I also supported the setup of a pop-up shop for Isla Henness in Williamsburg, New York, as well as the Mugler X H&M launch party at Melrose Place in Los Angeles.

While working at the Century City location, I was involved in setting up the early set for the LA District. I was also selected to support a test project for the New York accessories concept, which involved creating new wall systems to present in commercial advertisements. Overall, this role allowed me to contribute to the successful openings and launches of several high-profile retail spaces and events.

• Able to execute store floor sets, as well as corporate floor sets.
• Configured wall panels, floor to ceilings, fixtures and tables.
• Travel to different store, when help is needed.
• Ensured merchandise on the floor are full and replenished with all sizes displayed on the sales floor.
• Setting up window banners and styling interior mannequins.
• Merchandise/promotions are strategically placed to promote sales to reflect and adhere to sales based on ADS and UPT.
• Ensure all shelf displays, fixtures, walls and tables are up to standard before store hours.
• Leading in the team, informing them on what new promos are going on and new launches we are having.
• Reading zero seller report/performance report, strategizing on how to improve/lower the zero-seller report/ performance report.
• Created training opportunities to address visual merchandising skills gaps in district.
• Directed and supervised staff performance.
• Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.