Monica Washington
Oakland,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cake Decorator
Safeway
07.2022 - Current
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
Caregiver
In Home Supportive Services
04.2015 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
No Degree - Baking And Pastry Arts
Laney College
Oakland, CA05.2022
High School Diploma -
Skyline High School
Oakland, CA06.1997
Skills
- Cake Decoration
- Food handling safety
- Precise Hand-Eye Coordination
- Custom Cake Consultations
- Strong Communication Skills
Certification
- Cake Decorating Training - 2 years
- Licensed Food handler - 2 years
Timeline
Cake Decorator
Safeway
07.2022 - Current
Caregiver
In Home Supportive Services
04.2015 - Current
No Degree - Baking And Pastry Arts
Laney College
High School Diploma -
Skyline High School