Summary
Overview
Work History
Education
Skills
Timeline
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Monica Washington

Cincinnati

Summary

Proactive Warehouse Associate recognized for 4 years of hands-on experience in shipping and receiving freight and picking and pulling stock. Expertise in wrapping, boxing, labeling and maintaining logs. Strong, robust and comfortable lifting up to 50 pounds at once. Skilled at working efficiently, correctly and quickly.

Overview

17
17
years of professional experience

Work History

Assembly Line Production

Cintas
11.2023 - 03.2024
  • Boxed, labeled and transported items to support assembly operations.
  • Assisted quality assurance by visually inspecting items and removing defective parts.
  • Worked closely with others in team-oriented settings to maintain line productivity.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Assembled components with minimal supervision, exceeding expected project milestones.

Bulk Order Filler

Wingate Packaging
09.2019 - 10.2023
  • Loaded cereal into containers and performed final checks for defective food and ensuring all items make it to the loading area or inventory, and keep detailed records of materials and shipments.
  • Stack and organized packages for efficient storage and movement.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.

Production Worker

ADM/Wild Flavors
07.2018 - 09.2019
  • Weighed and measured items to prevent waste and meet quality standards.
  • Assembled and tested various products to meet production requirements and quality control standards.
  • Managed inventory levels and restocked supplies to keep up with high production needs.
  • Examined incoming materials and compared to documentation for accuracy and quality.

Customer Service Representative

Siemens
05.2007 - 06.2018
  • Obtained all customer information for tracking purposes while on call and entered accurately into system
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment
  • Kept an average of 95% customer completion rate, and referred unresolved customer grievances to designated departments for further investigation

Education

High School Diploma -

Princeton High School
Cincinnati, OH

Skills

  • Warehouse and manufacturing operations
  • Quality assurance and control
  • Assembly and production
  • Loading and unloading
  • Order picking and processing
  • OSHA requirements knowledge
  • Familiar with WMS
  • Customer service
  • Data entry
  • Complaint resolution
  • Call center

Timeline

Assembly Line Production

Cintas
11.2023 - 03.2024

Bulk Order Filler

Wingate Packaging
09.2019 - 10.2023

Production Worker

ADM/Wild Flavors
07.2018 - 09.2019

Customer Service Representative

Siemens
05.2007 - 06.2018

High School Diploma -

Princeton High School

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Monica Washington