Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Monica Weaver

Wyoming,MI

Summary

Experienced professional focused on meeting or exceeding objectives seeking Administrative Assistant position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Caregiver

Home Instead
Grand Rapids, Michigan
09.2021 - Current
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.

Server

Cheers
Grand Rapids, Michigan
08.2020 - 07.2021
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Manager

Quaker Steak & Lube
Mentor , Ohio
01.2012 - 07.2020
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Approved regular payroll submissions for employees.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Recorded inventory sales into organization's weekly income report.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Prepared and recommended long-range plans for development of department personnel.

Education

No Degree - Nursing

Lakeland Community College
Willoughby, OH

High School Diploma -

Grant High School
Grant, MI

Medical Assistant -

Ross Medical Education Center
Grand Rapids, MI

Skills

  • Managing Laborers
  • Managing Employee Relations
  • Technical Proficiency
  • Administration and Reporting
  • Health and Safety Regulations
  • Managing Operations and Efficiency
  • Project Management
  • Human Resources Department Processes
  • Business Management Principles
  • Scheduling and Coordinating
  • Food and Beverage Management
  • Financial Management

Certification

Serve Safe Certified

TIPS Certified

TAPS Certified

Timeline

Caregiver

Home Instead
09.2021 - Current

Server

Cheers
08.2020 - 07.2021

Manager

Quaker Steak & Lube
01.2012 - 07.2020

No Degree - Nursing

Lakeland Community College

High School Diploma -

Grant High School

Medical Assistant -

Ross Medical Education Center

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Monica Weaver