Summary
Overview
Work History
Education
Timeline
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Monica Williams

Montebello,CA

Summary

An experienced, driven, and accomplished Financial Coordinator, with a wealth of experience while working for high-profile hospitals.

Overview

24
24
years of professional experience

Work History

Financial Coordinator

Providence St Joseph Hospital Orange
Orange, CA
04.2020 - Current
  • Financial clearance of transplant cases (pre, post, and donor transplant).
  • Obtain patient insurance benefits for all phases of transplant, including, but not limited to, outpatient services, organ acquisition, travel and lodging, and home health.
  • Obtain all necessary treatment authorizations.
  • Work with our specialty pharmacy for out-of-pocket estimates of transplant medications.
  • Meet with patients for a full discussion of benefits and any transplant financial issues during their evaluation.
  • Present patients in selection committee meetings to discuss financial issues, with recommendations.
  • Participated in the development of policies and procedures relating to transplant registration and internal/external referrals.
  • Work with patients on insurance and billing issues, and inform and guide them on their options.
  • Communicate financial concerns and updates with transplant team members.
  • Responsible for the collection of the team's time study and liaison with the reimbursement team to maintain compliance.
  • Process initial referrals.
  • Reviewed billing reports for Hospital Billing, Professional Billing, and external services.

Financial Coordinator

St Vincent Medical Center
Los Angeles, CA
06.2004 - 01.2020
  • Previous positions: Front Desk, admitting representative, and bed reservations.
  • Financial Clearance for Pre and Post Transplant.
  • Obtain all necessary treatment authorizations.
  • Obtain patient insurance benefits for all phases of transplant, including, but not limited to, outpatient services.
  • Participated in patient selection committees.
  • Communicate financial concerns and updates with transplant team members.
  • Quality control, which led to an average of 600 fewer billing/payment errors a month.
  • Maintain contact with staff, patients, families, and dialysis to ensure accuracy of coverage.
  • Registration and pre-registration for our main office and satellite office.
  • Provide support to other areas as needed: Registration, Medical Records, Front Desk, and assume the manager role as needed.

Patient Liaison

Keck Medical Center of USC
Los Angeles, CA
04.2004 - 05.2004
  • Registration
  • Appointment scheduling
  • Insurance Verification

Accounts Recivable

PerSe Technologies
Los Angeles, CA
03.2001 - 05.2004
  • Professional billing and collections
  • Review of patient correspondence
  • Data Entry
  • Processed refund to patient and insurance companies
  • Insurance verification

Education

Certificate - Medical Billing And Claims Examing

American Career College
CA

Timeline

Financial Coordinator

Providence St Joseph Hospital Orange
04.2020 - Current

Financial Coordinator

St Vincent Medical Center
06.2004 - 01.2020

Patient Liaison

Keck Medical Center of USC
04.2004 - 05.2004

Accounts Recivable

PerSe Technologies
03.2001 - 05.2004

Certificate - Medical Billing And Claims Examing

American Career College
Monica Williams