Monica Williams
CENTRAL
Summary
Focused inventory management professional with proven expertise in enhancing operational efficiency and safety standards. Experienced in team supervision and fostering collaboration in diverse environments. Strong background in equipment operation and material handling, with a talent for adapting quickly to new challenges. Committed to supporting organizational goals through effective time management and a proactive approach to continuous learning.
Overview
8
8
years of professional experience
Work History
Tugger
Martinrea
Corydon
07.2022 - Current
- Operated tugger to efficiently transport materials between production areas, ensuring timely delivery.
- Inspected equipment regularly to ensure optimal performance and safety compliance.
- Maintained safety protocols while moving heavy loads, contributing to a safe work environment.
- Collaborated with team members to streamline material handling processes, enhancing workflow efficiency.
- Assisted in training new employees on safe tugger operation and procedures.
- Communicated with supervisors regarding inventory levels and material needs.
- Followed standard operating procedures for loading and unloading materials.
- Checked inventory levels to ensure accurate stock availability on hand.
- Reported any mechanical issues encountered during operation of tuggers immediately.
- Ensured all safety regulations were followed while operating tugger equipment.
- Adhered to company policies and procedures related to driving duties.
- Performed pre-trip inspections to ensure all vehicle components are functioning properly before each shift.
- Maintained records of daily checklists for tugger operations.
- Operated tugger to move materials around the warehouse facility in a safe and efficient manner.
- Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
Store Manager
Save-A-Lot Food Store
Brandenburg
01.2020 - 05.2022
- Managed daily store operations, enhancing customer service quality and satisfaction.
- Supervised staff, providing training and support to enhance team performance.
- Oversaw inventory management, ensuring optimal stock levels and product availability.
- Implemented merchandising strategies to promote products and increase sales visibility.
- Conducted regular store inspections, ensuring compliance with health and safety regulations to protect staff and customers.
- Developed staff schedules to maintain efficient workforce coverage and productivity.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Prepared monthly reports on sales figures, expenses, profits.
- Ensured compliance with safety regulations and company policies.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Performed regular price checks to ensure competitive pricing.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Identified operational issues and implemented process improvements, increasing workplace safety and productivity.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Entered new products and promotions into POS system to streamline sales process.
- Organized promotional events to increase product awareness.
- Planned special promotions or discounts based on market trends.
- Developed relationships with suppliers to negotiate better prices.
- Created staff work schedules and assigned team members specific duties.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Appraised inventory levels on a frequent basis, ordering new merchandise to keep quantities well-stocked.
- Mitigated business risks by working closely with staff members and assessing performance.
Assistant Store Manager
Family Dollar
Louisville
01.2018 - 01.2020
- Supervised daily store operations and team performance.
- Managed inventory levels and organized stock replenishment.
- Trained new employees on store policies and customer service techniques.
- Ensured compliance with safety standards and company regulations.
- Developed visual merchandising strategies that improved product visibility and customer engagement.
- Addressed customer inquiries and resolved complaints effectively.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures and reconciled discrepancies.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Handled scheduling for store shifts to achieve adequate staffing.
- Ensured compliance with all safety regulations throughout the store premises.
- Maintained inventory by checking merchandise to determine levels.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Mentored employees to enhance sales techniques, resulting in increased upselling and cross-selling opportunities.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Identified operational inefficiencies and implemented solutions that streamlined processes for greater effectiveness.
- Coordinated with vendors to secure product availability at competitive prices.
- Organized weekly meetings with department heads to review progress on key objectives.
- Maintained a safe working environment by enforcing safety regulations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Prepared staff work schedules and assigned team members to specific duties.
- Formed and sustained strategic relationships with clients.
- Mitigated business risks by working closely with staff members and assessing performance.
Education
High School Diploma -
Corydon Central High School
Corydon, IN05-1999
Skills
- Forklift certification
- Equipment operation
- Material handling
- Inventory management
- Safety compliance
- Pre-trip inspection
- Vehicle inspection
- High-lift trucks
- Time management
- Vehicle inspection
- Teamwork
- Active listening
- Conflict resolution
- Training and development
- Team leadership
- Process improvement
- Decision making
- Staff scheduling
- Work prioritization
- Employee onboarding
- Verbal and written communication
- Clear communication
- Customer service
- Staff management
- Decision-making
- Performance management
- Schedule preparation
Timeline
Tugger
Martinrea
07.2022 - Current
Store Manager
Save-A-Lot Food Store
01.2020 - 05.2022
Assistant Store Manager
Family Dollar
01.2018 - 01.2020
High School Diploma -
Corydon Central High School