Monica Wilner
Tulalip,WA
Summary
Performance-driven professional with 20 years of combine experience in Accounting and Human Resources, creative solver problem. Detail-oriented. Highly motivated. Strong organizational leader-ship. Fluent in Spanish and English.
Overview
31
31
years of professional experience
Work History
Store Manager
Bubba's Chocolatier
02.2021 - 07.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Human Resources/Sales Support Administrator
Olson Baking Company
03.2017 - 01.2021
- Explained Human Resources Policies and procedures to all employees during the entrance and exit Interview process
- Selected and Interviewed candidates for all available positions, managed employee schedules
- Payroll Disbursement and accurate record keeping of PTO and Vacation, 401(K) Administration and FMLA
- Informed employees on benefits English/Spanish
Human Resources/Training Coordinator
Walmart
11.2015 - 03.2017
- Managed new hire orientations and interviews
- Conducted and verify accuracy of associates trainings on a daily bases, assigned various training materials
- Processed Job offers, interviews, terminations, background checks and end year paperwork
- Reviewed payroll, attendance and Expense Summary Report
- Addressed associate issues that deal with HR or benefits and leave of absence paper work
Billing Auditor Ultrasound
Philips Medical Systems
04.2005 - 10.2015
- Performed audit of bills to all customers, hospitals, and Engineering Department inventory
- Ran reports relating to cost whenever a customer account was overdue also on expiration of contracts and warranties
- Researched and resolved errors in account balances, assisted with AR functions, fixing dispute invoices, account reconciliations, process credits/rebills and assisted with monthly and annual accounting close
- Answered customer calls and assisted field engineers with software issues
Human Resources Manager
Olson Baking Company
02.2000 - 04.2005
- Administered and monitored payroll information
- Assisted 180 employees with compensation and benefit plans, including vacation, medical, sick leave, and other various payroll deductions
- Closed contact with labor consultants, Union Administrators, and Dept
- Of Labor and Industries regarding employee issues and elaboration of a series of weekly reports, including but not limited to management activities, sales, personnel and labor projections
- Coordinated hiring process of new employees, screening of candidates, prepared and maintained documentation required for employee personnel files
Voucher Examiner
American Embassy
03.1993 - 08.1997
- Analyzed and processed for payment a variety of Transportation vouchers ranging in complexity from moderately to very difficult
- Worked with U.S Government funded projects
- Processed within-Country travel reimbursement vouchers in an accurate and timely manner
- Assigned voucher numbers and entered into de Charleston Financial Service Center (CFSC), direct log-on system all check payment requests for all Agencies except NAS
- Reviewed voucher log several times a week in order to follow up on requests that were not received or had problems
Education
Business Administration and Accounting -
Prince George's Community College
06-1998
English/Spanish -
Prince George's Community College
11-1997
Business Administration -
Universidad Católica Boliviana
11-1996
Skills
- SAP
- ADP
- One Mint
- Share Point
- One Note
- Microsoft Office (Word, Excel, Outlook, Power Point, Visio)
- ADP Quick Books
- SMART System
- Kronos Timekeeping Software
- Z Bake Manufacturing
- COGS (Preventive Maintenance Software)
- MACFMIS
- Dynamics
- P2M
Awards
- Department of State Cash performance, 09/01/96
- Philips Achievement Award, 04/01/07
- Philips Excellence Award, 07/01/08
- Philips Service Excellence Award, 05/01/09
- Philips Service Excellence Award, 11/01/11
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Bubba's Chocolatier
02.2021 - 07.2024
Human Resources/Sales Support Administrator
Olson Baking Company
03.2017 - 01.2021
Human Resources/Training Coordinator
Walmart
11.2015 - 03.2017
Billing Auditor Ultrasound
Philips Medical Systems
04.2005 - 10.2015
Human Resources Manager
Olson Baking Company
02.2000 - 04.2005
Voucher Examiner
American Embassy
03.1993 - 08.1997
Business Administration and Accounting -
Prince George's Community College
English/Spanish -
Prince George's Community College
Business Administration -
Universidad Católica Boliviana
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