Monica Wunsch
Mustang
Summary
Dynamic professional with extensive experience in stage management at QSR Productions, excelling in lighting operation and crew collaboration. Proven ability to deliver exceptional customer service in fast-paced environments, demonstrating strong problem resolution skills and attention to detail. Committed to ensuring seamless production execution and enhancing guest experiences.
Overview
10
10
years of professional experience
Work History
Stagehand
QSR Productions
08.2020 - Current
- Assisted in the setup and teardown of stage equipment.
- Operated lighting and sound equipment during live performances.
- Collaborated with crew to ensure timely execution of production schedules.
- Maintained inventory of stage props and technical gear.
Security Officer
Pro Staff
08.2022 - 02.2025
- Monitored premises to prevent unauthorized access and ensure safety protocols compliance.
- Conducted regular inspections of property to identify security vulnerabilities and mitigate risks.
- Responded promptly to alarms and incidents, coordinating with law enforcement as necessary.
- Managed access control systems to monitor entry points and maintain secure environments.
Server
Nhinja Sushi
01.2017 - 08.2018
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
- Trained new servers on menu knowledge, company policies, and customer engagement techniques.
- Managed multiple tables efficiently while maintaining high-quality service standards throughout shifts.
Carhop Server
Sonic
08.2015 - 02.2016
- Delivered food orders efficiently to customers in drive-in format.
- Maintained cleanliness and organization of service areas to ensure optimal operations.
- Assisted in training new staff on company protocols and customer service standards.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
Education
High School Diploma -
Mustang High School
Mustang, OK05.2017
Skills
- Stage equipment setup
- Lighting operation
- Sound engineering
- Production scheduling
- Crew collaboration
- Risk assessment
- Customer service excellence
- Fast-paced environment handling
- Communication skills
- Problem resolution
- Stage setup
- Stage assistance
- Load-in and load-out
- Physical strength
- Quick changeovers
- Stage communication
- Stage management
- Costume maintenance
- Scene transitions
- Attention to detail
- Punctual and reliable
- Flexible and adaptable
- Decision-making
- Detail-oriented
Timeline
Security Officer
Pro Staff
08.2022 - 02.2025
Stagehand
QSR Productions
08.2020 - Current
Server
Nhinja Sushi
01.2017 - 08.2018
Carhop Server
Sonic
08.2015 - 02.2016
High School Diploma -
Mustang High School